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Your new local— Global

Preface

In the first of a new series of benchmark reports, Monocle puts the UK’s latest convenience store concept through its paces. Can Waitrose’s new baby live up to the standards of Japan’s kings of convenience?

Convenience store

Anyone who has ever experienced the 24-hour pleasures of a 7-Eleven or Lawson in Tokyo will know just how good a convenience store can be. But the UK, land of the run-down corner shop, has never quite got the format finessed.

In June, however, upmarket grocery chain Waitrose launched a new, small-format convenience store in Cambridge, determined to crack the market and make a difference. “We visited Tokyo a couple of years ago and it influenced us a lot,” says Diana Hunter (pictured right), director of store development.

One of 231 stores in the…

Monocle 24

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