1. What time do you like to be at your desk?
09.00. But before that I’ve already been talking for 45 minutes on the phone while driving.
2. Where’s the best place to prepare for leadership – an MBA school or on the job?
On the job, absolutely. But these days you won’t be considered for a top-level job without the adequate education.
3. Describe your management style.
I’m the opposite of a lone wolf; I work best in a team. I need to have contact with the organisation and my management team, which I have great confidence in.
4. Are tough decisions best taken by one person?
They have to be taken by the CEO. I must be able to stand behind them with my whole being, because they will meet a lot of resistance. But I never take a tough decision without having spoken with my management team first.
5. Do you want to be liked or respected?
Both! But if I have to choose, respected. If you’re guided by a desire to be loved, you’ll become a very bad manager.
6. What does your support team look like?
My closest team consists of 12 people. We have a weekly meeting, and in addition to that, I meet each and every one of them every two weeks.
7. What technology do you carry on a trip?
My iPad and my Nokia smartphone.
8. Do you read management books?
I used to, but these days I think that I know best.
9. Run in the morning? Wine with lunch? Socialise with your team after work?
No wine with lunch or with the team after work; rather at home with dinner. And I don’t run in the morning, but I train with a personal trainer once a week.
10: What would your key management advice be?
Never underestimate your co-workers’ needs to be seen and noticed. It’s more important to praise than criticise, because criticism is something people are very good at giving to themselves.