In the developed world, the service industry is a fast-growing driver of the economy, so it pays to have well-trained, highly skilled staff. While the MBA can boost your credentials in the business arena, Monocle asks…
As president of the International Tennis Federation, Francesco Ricci Bitti spends much of his time travelling, courting oligarchs to invest in tennis. Wherever he pitches up, however, he opts for simple fare such as that…
Rafael Micha is the founder of Grupo Habita, Mexico’s first design hotel group. Launched in 2000 with Hotel Habita in Mexico City, the company is set to open three more hotels in 2008. Micha chose Grupo Habita’s Condesa DF…
Never work with animals is a mantra in TV but exotic, domestic and native beasts have been employed to work in conflicts around the world with mixed consequences. Take a walk on the wild side with Monocle.
LA’s police force is trying to improve its image by creating friendlier buildings, including a glistening new HQ. We also visit an ‘eco’ police station in Victoria, Australia, and look at how forces around the world are…
Monocle presents a list of our favourite shops, the most attentive services, the best store designs and the most innovative concepts in the retail sector.
In a former jail, now home to the American College of Building Arts, students are learning traditional restoration techniques and preserving their city of Charleston, South Carolina, in the process.
Monocle brings its taste for global cuisine, impeccable coffee and serene interiors to the Japanese capital with the first Monocle Café.
Thursday 2 May
A restaurant that aims for a relaxed atmosphere is to be commended – but your best friends should be sat around the table with you, not taking your order.
Saturday 3 April
In 1990 when I did my German civilian service – working in a hospital – it took 15 months, three months more than the military conscription option
From the ancient Greeks onwards, wise governments have seen the benefits of outsourcing. But what would a modern state look like if it put all of its ministries out to tender, employing the best foreign governments and…
Until now there has not been a dedicated, unbiased Farsi-speaking TV station broadcasting in Iran. That’s about to change with the launch of the BBC World Service’s Persian TV. It aims to put a new spin on the country and…
Monocle’s researchers have spent the past months putting the world’s leading cities to the test to find the best places for you to make your base. Last year Copenhagen was the winner of our survey but in 2009 the award goes…
How Mexico's postal service is being transformed, powering up Italy and the banks that are set to thriven 2009.
Monday 3 December
With independent coffee houses more focused on science than service, should the once-alternative option now look to Starbucks for inspiration?
From tailor-made coffee to a well-known British supermarket brand, these examples of good retail and service go further than the average store, thanks to bold ambition, piece-by-piece quality and a passion for pleasing…
While countries the world over try and win friends and influence people with their national cuisine, musical talent or high-quality schools, there’s something that everyone seems to have forgotten. Our editor-in-chief Tyler…
Monday 8 April
Our recently settled Hong Kong bureau chief is amazed to discover that tasks such as setting up utilities and buying a new phone can be simple, stress-free experiences.
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