Monocle is seeking a full-time Food Supervisor to work at the Monocle café in London.
Roles & responsibilities
- Oversee kitchen employees engaged in serving food, and in maintaining cleanliness of food service areas and equipment;
- Train and monitor workers performance of duties;
- Assign and coordinates work of kitchen employees to promote efficiency of operations;
- Supervise serving of meals eat in and take away Inspect kitchen area (utensils, equipment, storage) to ensure health and safety standards are met;
- Keep records (inventory, sales, wastage and costs), place orders in line of efficiency and performance, and be contact person to food suppliers;
- Create work schedules and evaluate work performance of kitchen employees Daily preparation of food and beverages together with employees;
- Planning menus;
- Recruit new kitchen employees;
- Preparing reports and other performance analysis documentation;
- Reporting to and attending regular meetings with line-manager or head office representatives;
- Handling customer complaints and queries;
- Insuring high standards of customer service are maintained.
Skills
- Excellent customer service skills;
- Flair for presenting food and beverages;
- Ability to lead and motivate teams and influence people;
- Good organisational skills Energy and stamina;
- Decision-making ability and problem-solving skills;
- Strong communication skills, tact and diplomacy;
- Passion for worldly food, especially Japanese;
- Creative and original, likes to think outside the box;
- Understanding for take away food operations Knowledge of HAPPC and Uk regulations concerning food handling. Working hours Hours of work are generally long and shift based, with early mornings, weekends, and bank holiday work to be expected.
