Shop manager (full-time)

For our vibrant and cosy store in the West Village, we are on the hunt for a full-time shop manager.

The Monocle Shop stocks a mix of exclusive Monocle collaborations, current and back issues of the magazine and a collection of products from our favourite companies and craftsmen around the world.

Responsibilities

You will be responsible for leading, motivating and developing the team of part-timers in order to:

  • Maximise profit
  • Increase shop sales
  • Connect with our customers
  • Keep the shop merchandised to the highest standard

You will also need to:

  • Identify and action commercial opportunities
  • Report on shop performance regularly
  • Inform and influence product development
  • Manage stock levels
  • Recruit, coach and retain staff

Requirements

  • Proven retail operations/management experience with a focus on an international customer base and delivering excellent customer service
  • Ability to implement Monocle’s retail strategy . Commercial awareness and strong business acumen
  • Team-player mentality
  • Strong communication, interpersonal skills and attention to detail

If this sounds like the job for you and you feel you can really champion the Monocle brand in our flagship shop, we want to hear from you.

Successful candidates will show a keen interest in world affairs, business and design, have a passion for printed matter and be an ambassador for our brand. At the same time, an eye for detail, a friendly manner and an ability to deliver excellent service are all essential traits.

Contact

Aaron Fox
af@monocle.com

Location

New York

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