zuerich-cafe vacancies

We are seeking full-time and part-time baristas to join The Monocle Café at our new shop, opening on Zürich’s Dufourstrasse in April.

With both indoor and terrace seating, The Monocle Café will offer excellent barista coffee and premium pastries and savouries, as well as a selection of wine, beer and cocktails from early morning to evening. It will provide a pit-stop for locals and travellers alike, with a carefully curated edit of newspapers, magazines and print titles.

Responsibilities

Reporting directly to the store manager, you will be responsible for preparing and serving the full range of beverages and food, including coffee, tea, soft drinks, wine and cocktails. Specific areas of accountability include:

– Drive sales and repeat-business through product excellence and consistency of service and delivery
– Place daily orders for the food and beverages stock efficiently to minimise waste and guarantee freshness of products for customers
– Assist with the induction and training of new colleagues and monitor ongoing standards for all food and drink items
– Work closely with the store manager to ensure continuity and consistency of supplies
– Connect with our customers and maintain excellent service standards
– Keep the café area and new kiosk merchandised to the highest standard
– Ensure that the best practices of health and hygiene are monitored and maintained at all times

You will also need to:

– Provide information and ideas to the store manager to improve sales and customer experience
– Ensure that the daily financial reconciliation is completed correctly, with any issues reported immediately to the store manager
– Report any issues with service equipment to ensure that it is maintained and functioning correctly
– Deal with any customer enquiries in a professional and efficient manner
– Manage stock areas in line with regulations and company standards

Requirements

– Proven hospitality experience with a focus on barista and bar skills, delivering excellent customer service and maintaining brand standards
– Ability to follow Monocle brand standards and service excellence
– Good understanding of health and hygiene regulations, best practice and operating protocols
– Team-player mentality with a hands-on approach
– Strong communication, interpersonal skills and attention to detail

If this sounds like the job for you and you feel that you can truly champion the Monocle brand, we want to hear from you.

Successful candidates will show a keen interest in world affairs, business and design, have a passion for printed matter and be an ambassador for our brand. At the same time, an eye for detail, a friendly manner and an ability to deliver excellent service are all essential traits.

Proficiency in oral and written German and English is essential and knowledge of an additional language would be an advantage. Applicants need to have the right to work and live in Switzerland.

Contact

Nicola Andreossi
na@monocle.com

Location

Zürich

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