Monocle shipping FAQs
Last updated: 10 October 2025
Subscriptions
Do you offer free shipping on subscriptions?
Yes, shipping is included in the subscription price.
How long will it take to receive my subscription?
Delivery times vary depending on location (from dispatch date):
- UK & EU: 5–10 business days
- North America and rest of world: 10–20 business days
- Australia, New Zealand and Asia: 25–30 business days
For the latest international delivery updates, visit Deutsche Post.
Will the Canada Post strike affect my subscription deliveries?
Yes, subscribers might experience slight delays. Check the Canada Post website for updates.
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How quickly are orders processed?
- Orders are dispatched from our warehouse in Germany every weekday.
- Orders placed Monday–Thursday ship the next business day.
- Orders placed Friday–Sunday ship the following Monday (excluding German bank holidays).
- Orders above €1,000 outside the EU might require up to 2 extra working days for customs paperwork.
How long will shipping take?
Delivery depends on location and shipping method:
- Deutsche Post (untracked, for magazines/newspapers):
- UK & EU: 5–15 business days
- Rest of world: 10–20 business days
- Courier (tracked, for merchandise and combined orders):
- DHL Express, Fedex Economy & Fedex Priority
- Estimated transit times shown at checkout
Can you ship to PO boxes?
Yes, only if your order does not require a signature. DHL cannot deliver signed-for parcels to PO boxes.
What if my order contains pre-order items?
Pre-order items ship separately once available. Release dates are listed on each product page.
Where does Monocle deliver?
We offer worldwide delivery. But if no shipping options appear at checkout, we are likely unable to fulfil your order for that chosen location.
Shipping to the USA
Merchandise orders (non-print items)
- Orders with a value of more than $800 might require additional customs paperwork and might be subject to import duties and taxes.
- From 29 August 2025, new US import tariffs apply to goods of all values. Extra fees might be charged on arrival.
Contact your local customs office for accurate information.
Print products (magazine, newspaper, paperback)
- Cannot be shipped as standalone orders, unless a part of a subscription.
- If no shipping options appear, please increase the number of magazines or include merchandise (non-print items) in your basket.
Shipping to Canada
Subscriptions
- Due to the recent national postal strike in Canada, delivery of Monocle subscription issues (including the Design and November editions) may be delayed. We apologise for the inconvenience and are closely monitoring the situation. For the latest updates, please visit the Canada Post website.
- Our Subscriptions team is also available for any questions regarding your delivery. Please contact us on subscritpions@monocle.com
E-commerce orders
- Orders containing four or fewer print products (magazine, newspaper, paperback) cannot be shipped during the strike.
- Add merchandise (non-print items) to your order for available shipping options.
- Normal service will resume once the strike ends.
Duties and Taxes
Will I have to pay import duties and taxes?
- Orders shipped outside the EU or the UK might incur local duties and taxes upon arrival.
- These charges are outside Monocle’s control and are the buyer’s responsibility.
- Check with your local post office for accurate customs regulations for your territory.
