Shipping
Subscription Shipping times
We offer free shipping for subscription, top-ups and some of our back issues.
Our top-up issues are delivered by standard mail and are dispatched from our distributors twice a week, within seven business days of purchase. Issues are shipped from Germany, so transit times will vary. Although we do not provide confirmation of shipping, we can offer the following estimated time frames for delivery.
Extended delays are expected in Australia and New Zealand. Top-ups and replacement issues will be dispatched along with the upcoming (new) released issues.
UK and EU: 5-10 business days from the shipped date.
North America and Rest of the World: 10-20 business days from the shipped date.
Australia, New Zealand and Asia: 25-30 business days from the shipped date.
We offer free shipping for subscription issues top-ups and replacement parcels.
E-commerce Shipping times
Processing:
Online orders are dispatched from Germany every weekday via DHL. Orders received during the week will be processed on the next business day. Those received on Friday, Saturday or Sunday will be processed and shipped on Monday.
Shipping times:
We offer three options: DHL express, DHL standard and worldwide shipping via Deutsche Post.
Express
Delivery within 2-4 working days from the date of dispatch.
Standard
Delivery within 6 working days from the date of dispatch.
Deutsche Post
Magazines and newspapers are shipped via Deutsche Post, using its untracked worldwide shipping service.
UK and EU: 5-15 business days from date of dispatch.
Rest of the world: 10-20 business days from date of dispatch.
Please note: DHL are unable to deliver to PO boxes if they require a signature upon delivery.
**For orders containing both pre-ordered items and available products, the pre-ordered items will be shipped separately, once they are in stock.
(Updated on Wednesday 13 November 2024)
How long after an issue is dispatched will I receive it?
We offer free shipping for subscriptions, top-ups, and some of our back issues.
Our Konfekt top-up issues are delivered by standard mail and are dispatched from our distributors twice a week, within seven business days of purchase. Issues are shipped from Germany, so transit times will vary. Although we do not provide confirmation of shipping, we can offer the following estimated time frames for delivery.
UK and EU: 5-10 business days from the shipped date.
North and South America10-20 business days from the shipped date.
Australia, New Zealand and Asia: 25-30 business days from the shipped date.
(Updated on the 28th of August, 2023)