If you are a genuine and innovative professional with a passion for how consumers perceive a brand, Monocle has an opportunity for you. We are on the hunt for an experienced manager to lead Monocle’s new shop, opening in Dempsey, Singapore, in December. You will manage operations for The Monocle Shop, which stocks current and back issues of the magazine, a selection of international press and a collection of exclusive products developed with our favourite companies and craftsmen around the world.
Responsibilities
You will be responsible for leading the day-to-day business, with tasks including:
– Overseeing retail operations and staff; monitoring and prioritising workflow and rota
– Ensuring monthly sales quotas are met
– Maintaining excellent service standards
– Keeping the shop merchandised to the highest standard
– Managing stock inventory
– Managing the hiring, training and development of staff
You will also need to:
– Regularly report on shop performance
– Ensure that all service equipment is maintained and functioning correctly
– Be an ambassador for the brand and connect with our client base
Requirements:
– Proven retail-management experience with a focus on delivering excellent customer service and maintaining brand standards
– Ability to implement Monocle’s retail strategy
– Commercial awareness and strong business acumen
– Team-player mentality with a hands-on approach
– Strong communication, interpersonal skills and attention to detail
– Fluency in English (knowledge of an additional language would be an advantage)
The successful candidate will show a keen interest in world affairs, business and design, have a passion for printed matter and be an ambassador for our brand. Meanwhile, an eye for detail, a friendly manner and an ability to deliver excellent service are all essential traits.
To apply, please send a CV and cover letter to mv@monocle.com.
