Hotline bling
Before Google changed our lives librarians were at the service of their patrons to dole out facts and while that may seem like a thing of the past many libraries are still operating information hotlines today. A new mini-documentary by Great Big Story profiles the New York Public Library’s ‘ask a librarian hotline’, which has been in operation since 1967. Despite the expansive wealth of knowledge that the internet delivers, the NYPL receives about 30,000 calls every year – and it isn’t alone: there are similar services in Philadelphia, Denver and Montgomery County, Maryland. Some of the most interesting queries include: “What is the colour of an arctic fox’s eyes?” and “Is there a full moon every night in Acapulco?” It’s good to know that there’s still a place for these organisations.