Your Japan travel charm
In Japan, small gestures say a lot. To mark 45 years of hospitality in the country, we’ve created an ‘omamori’-style guide — a collection of cultural cues to help you travel with ease, grace and a little good luck.
Escalators
Tokyo? Stand on the left. Osaka? Stand on the right.
Be mindful of which lane you stand on and give way so everyone moves easier.
Streets
Eating while walking is frowned upon except at public festivals.
Hungry on the go? Take a minute to sit on a bench and enjoy your meal properly.
Trains
Speak softly. Don’t make phone calls until you are off the train.
Look outside and take in the views – train rides are Japan’s daily meditation.
Onsen
Rinse off before plunging in. Cover tattoos if bathing in public onsen.
Most hot springs are enjoyed nude.
Shops
Shoes off in changing rooms. Wear a face cover if provided.
Always ask a staff member before trying on clothing items.
Restaurants
There is no tipping: quality service comes as standard.
Eating in Japan is a charm of its own. Enjoy the presentation and flavours.
Temples
Shoes off. Show respect with a bow. Be considerate before taking photos.
Immerse in the calm, the culture, and honour the boundaries.
Queues
Lining up is part of Japanese culture, from restaurants to train stations.
Respect the queuing system – always join the line.
Grab & Go
When leaving your hotel, bring a small trash bag and cash.
Public bins are rare. Some shops still prefer cash.
