Travel & Hospitality / Podcast

The Concierge

Thinking about your next trip? Allow us to be of service. Introducing The Concierge, a travel show that goes the extra mile with tips, tricks and recommendations from around the world.

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Live from Ned’s Club London:

A special live episode of ‘The Concierge’ hosted by our editor in chief, Andrew Tuck. Joined by Monocle’s editor, Josh Fehnert, Konfekt’s editor, Sophie Grove, this edition is recorded at Ned’s Club in London. Also on stage: Toru Machida, head concierge at The Cadogan in Chelsea and president of the UK chapter of Les Clefs d’Or.

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Episode	Date	Description	Download	Play
29	31 Jan 2025 58 min	Live from Ned’s Club London A special live episode of ‘The Concierge’ hosted by our editor in chief, Andrew Tuck. Joined by Monocle’s editor, Josh Fehnert, Konfekt’s editor, Sophie Grove, this edition is recorded at Ned’s Club in London. Also on stage: Toru Machida, head concierge at The Cadogan in Chelsea and president of the UK chapter of Les Clefs d’Or.	Download Share X Facebook LinkedIn LINE Email	Play
28	6 Dec 2024 57 min	International Luxury Travel Market 2024 The Concierge is live from the International Luxury Travel Market in Cannes. The Monocle Radio team assembled at the largest of the world’s luxury-travel gatherings to paint a picture of where the industry is heading in 2025 and beyond. Our host, Tyler Brûlé, is joined by Monocle’s executive editor, Chris Lord, and guests including Accor CEO, Sébastien Bazin, ILTM portfolio director, Alison Gilmore, vice-president of luxury brands at IHG, Tom Rowntree, president of Explora Journeys, Anna Nash, and Belmond CEO, Dan Ruff.	Download Share X Facebook LinkedIn LINE Email	Play
27	29 Aug 2024 32 min	Spain’s islands In our final instalment in partnership with Turespaña we visit our favourite Spanish islands from Ibiza in the Balearics to Tenerife in the Canaries. Hosted by Robert Bound, we highlight hidden gems and share the unmissable experiences each island has to offer. We join Monocle’s Spain correspondent Liam Aldous in Ibiza, meet hotelier Alberto del Hoyo, explore Tenerife with tour operator Joan Rodríguez de la Sierra and Arianna Gassmann, deputy director of the five-star Europe Villa Cortés in Playa de Las Américas, before concluding our island hopping with Andrew Tuck in Palma.	Download Share X Facebook LinkedIn LINE Email	Play
26	21 Aug 2024 24 min	Sailing In part two of our three-episode special in partnership with Turespaña, we go sailing around Spain’s extraordinary coastline. Live from the sun-drenched terrace of Casa Bonay in Barcelona, we explore why the city is the perfect competition host as the America’s Cup moves in. We also dive into undiscovered coves on the dramatic and mountainous Green Coast. Our host Robert Bound is joined by Josh Junior, 2021 America’s Cup winner with Emirates Team New Zealand; Mack Dalton, head of sponsorship at the 37th America’s Cup; and Miguel Sanz, Turespaña general director, to take your questions and reveal the country’s best-kept sailing secrets.	Download Share X Facebook LinkedIn LINE Email	Play
25	14 Aug 2024 34 min	Port life in Spain ‘The Concierge’ returns with a three-episode special in partnership with Turespaña. Live from the vibrant terrace of Casa Bonay in Barcelona, episode one explores the varied world of port life and the best excursions and experiences around the Spanish coast. In front of a live audience, our host Robert Bound is joined by Inés Miró-Sans, co-founder of Casa Bonay; Nicolas Yllera, creative director and co-founder of Rrroad; and Miguel Sanz, Turespaña’s general director. They take your questions and reveal the country's best kept secrets.	Download Share X Facebook LinkedIn LINE Email	Play
24	7 Sep 2023 20 min	From the Monocle Quality of Life Conference This week we bring you a special edition of The Concierge from Monocle’s recent Quality of Life Conference in Munich. Our panel – consisting of our editorial director, Tyler Brûlé, our editor in chief, Andrew Tuck, our Tokyo bureau chief, Fiona Wilson, and our design editor, Nic Monisse – answer audience questions from every corner of the globe.	Download Share X Facebook LinkedIn LINE Email	Play
23	31 Aug 2023 33 min	Merano, Kardamyli and Hamburg’s Aircraft Interiors Expo We speak to Annalena Messner of the Miramonti boutique hotel about why our next trip should be to Merano. Also in the programme: Monocle’s Isabella Jewell writes to us from her favourite Hellenic hangout, Kardamyli, and Ed Stocker is in Hamburg to check out the Aircraft Interiors Expo. Plus: we speak to Michael Bonsor, managing director of Rosewood London, to find out about their 10 year anniversary celebrations and our correspondents from around the world answer listener questions.	Download Share X Facebook LinkedIn LINE Email	Play
22	24 Aug 2023 33 min	S’Agaró, Lisbon and Net-a-Porter We speak to Alberto Deapu, general manager of Hostal de La Gavina, about the end of the season in sunny S’Agaró and Monocle’s transport correspondent, Gabriel Leigh, updates us on the latest travel news. Also in the programme: we sit down with Libby Page, market director at Net-a-Porter, who tells us what we should be packing this summer and Carlota Rebelo meets our correspondent, Gaia Lutz, in Lisbon. Plus: we answer listener questions from around the world, from Madrid to Copenhagen.	Download Share X Facebook LinkedIn LINE Email	Play
21	17 Aug 2023 32 min	Lake Como, Block Island and Estonia This week we ask Vera Mazzoni, front of house manager at Villa d’Este in Lake Como, about summer on the water. Also in the programme: Monocle’s Chris Lord tastes the salty air on Block Island, New England and we speak to Maurizio Orlacchio of Borgo Santandrea on the Amalfi Coast – the first new hotel to open in the area in more than 10 years. Plus: our correspondents from around the world answer listener questions, from Tallinn to Montreal.	Download Share X Facebook LinkedIn LINE Email	Play
20	9 Aug 2023 31 min	Hong Kong, Venice and the Big Mamma Group Monocle’s editorial director, Tyler Brûlé, joins us on the line from Hong Kong to discuss the best that the city has to offer. Also in the programme, Charlotte McDonald-Gibson is in Venice to tour the newly opened Venice Venice Hotel and we speak to the CEO of Big Mamma Group, Victor Lugger. Plus, our correspondents from around the world answer your questions, from Brazil to New Zealand.	Download Share X Facebook LinkedIn LINE Email	Play
19	2 Aug 2023 33 min	Sicily, Saint Barths and Bratislava This week, we speak to Toru Machida, president of Clefs d’Or Great Britain and head concierge at The Cadogan, a Belmond Hotel. Also in the programme: Monocle’s Milan correspondent, Ivan Carvalho, takes us to sunny Sicily to explore some of the region’s breathtaking offerings and Mary Holland chats to the general manager of Eden Rock Saint Barths, Fabrice Moizan. Plus, Andrew Mueller writes to us from Bratislava and our correspondents from around the world answer listener questions from Oaxaca to California.	Download Share X Facebook LinkedIn LINE Email	Play
18	26 Jul 2023 32 min	Charleston, Taiwan and Basel This week we speak to Ali Smith, the general manager of the boutique Pinch Hotel in Charleston, South Carolina and Clarissa Wei reports from the stunning northeastern coast of Taiwan. Also in the programme: Monocle’s Tom Webb explores the world of retail tourism with Sacha Zackariya, CEO of Changegroup and author of ‘Leading Travel & Tourism Retail’. Plus: Jack Simpson writes to us from Basel and our correspondents around the world answer your questions, from Stockholm to Munich.	Download Share X Facebook LinkedIn LINE Email	Play
17	19 Jul 2023 32 min	Antibes, Ontario and London’s Carl Friedrik This week we speak to Gilles Bertolino, concierge of the renowned Hotel du Cap-Eden-Roc, about summers on the French Riviera. Also in the programme, we speak to the co-founder of London-based luxury luggage brand Carl Friedrik, who tells us how his work goes hand in hand with the world of travel. Plus: Tomos Lewis takes us on a road trip to Picton, Ontario, and our global correspondents answer your questions.	Download Share X Facebook LinkedIn LINE Email	Play
16	12 Jul 2023 32 min	Tokyo, Timor-Leste and Croatia This week we speak to Aiko Imaizumi, chief concierge of the Grand Hyatt Tokyo, about her recommendations for summer in the Japanese capital. We also meet Eliad Cohen, the Israeli DJ behind the Papa Party club night, and Naomi Xu Elegant tours Timor-Leste. Also in the programme: Raul Leal, CEO of SH Hotels and Resorts, tells us about his new opening in London; Guy De Launey takes us to Roxanich Winery and Design Hotel in Motovun, Croatia; and our correspondents around the world answer listeners’ questions.	Download Share X Facebook LinkedIn LINE Email	Play
15	5 Jul 2023 29 min	Whistler, Zürich and Taipei This week, Luc Frieseisen, senior concierge at The Dolder Grand in Zürich and president of Les Clefs d’Or Suisse, tells us about the illustrious organisation. We also speak to interior designer Pierre-Yves Rochon about his eclectic career and upcoming projects, and Monocle’s Gregory Scruggs journeys to Whistler, British Columbia, to give us the lowdown on the mountain resort’s summer season. Plus: our correspondents around the world answer listeners’ questions on destinations from Taipei to Milan.	Download Share X Facebook LinkedIn LINE Email	Play

Travel & Hospitality / Podcast

The Concierge

Latest episode

Latest episodes

Live from Ned’s Club London

International Luxury Travel Market 2024

Spain’s islands

Sailing

Port life in Spain

From the Monocle Quality of Life Conference

Merano, Kardamyli and Hamburg’s Aircraft Interiors Expo

S’Agaró, Lisbon and Net-a-Porter

Lake Como, Block Island and Estonia

Hong Kong, Venice and the Big Mamma Group

Sicily, Saint Barths and Bratislava

Charleston, Taiwan and Basel

Antibes, Ontario and London’s Carl Friedrik

Tokyo, Timor-Leste and Croatia

Whistler, Zürich and Taipei