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Chapter 1
Value Retail
Value Retail founder and chairman Scott Malkin calls in at Monocle’s Zürich HQ for a discussion with editorial director Tyler Brûlé. Picking up a conversation that they began in early 2020, Malkin reflects on retail, property, great brands and the status of luxury – and explains why he remains positive despite the headwinds.
24 minutes
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Chapter 2
Lost and Found
Alongside big corporates, there are plenty of smaller retailers that share the values espoused by Scott Malkin: a client-first approach, great service and a positive customer experience. Chloe Potter has been to a homeware store in Tomigaya, just a stone’s throw from Monocle’s Tokyo HQ, which showcases exactly these virtues.
5 minutes
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