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  • Affairs
  • London
  • Episode 3188
  • 16 Jan 2026
  • 30 min

Nervousness in the Nordics and why is the customer always wrong?  

Alessandro Rampazzo/Getty Images

  • The Monocle Daily
  • Affairs
  • London
  • Episode 3188
  • 30 min

Threats to Greenland by Donald Trump have caused the Nordics to close rank. Is this the biggest challenge that they have faced since the Second World War? Fernando Augusto Pacheco speaks to director Kaouther Ben Hania about her harrowing true film. And: we discuss the decline in customer service. 

Host
  • Andrew Mueller
Contributors
  • Christy O'Grady
  • Monica Lillis
  • Steph Chungu

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