department stores
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Retail therapy
From covered arcades to century-old curtain shops, Osaka's shoppers favour face-to-face commerce over convenience — proof that Japan's second city still prizes conversation as much as consumption.
Going up
Rome finally gets its own grand department store: a €250m gamble by Thailand’s Central Group that turns archaeology, ambition and 800 brands into the city’s newest must-visit address.
What’s in store?
Hopefully better graphics and windows in our department stores. To help, here are a few design cues for shaping smart packaging, signage and service to keep shoppers coming back time after time.
The Interview Series: Jerry Storch
Pioneering traits still define Hudson’s Bay Company as it expands worldwide. We speak to new CEO Jerry Storch about harnessing the iconic retailer’s legacy for the future of its global retail operations.
Shop flawless
In a world of disposable fashion and bad service, some stores get it right and are seeing their profits boom. We profile five retail giants that are benchmarks for other floundering businesses.
