luxury retail
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Close encounters
Luxury fashion brand Mytheresa uses global get-togethers to charm its army of VIP customers.
Personal shoppers
Christopher Lord on how bespoke service is helping America’s family-owned department stores to thrive.
Hat’s off to you
London's 347-year-old Lock & Co Hatters has crowned everyone from Admiral Nelson to Churchill. Now the family-owned institution wants to top off your wardrobe too.
Ring the changes
Luxury shops can often resemble department stores. Cartier’s local approach is a jewel in its crown.
Embrace the chaos
Turbulent times call for bold decisions, says Pietro Beccari, the chairman and CEO of Christian Dior Couture, who has tripled the luxury firm’s revenues.
Talking shop
Blondie Tsang, president of Lane Crawford and Joyce, reveals how post-pandemic luxury retail is changing. The group is enticing customers back with upgraded interiors, edgy new brands and bespoke shopping experiences.
Meet the family
Members of the Monocle team select their favourite picks from The Monocle Shop.
Smart money
From lab-grown diamonds to luxury handbag rentals, fermented skincare and textiles made from plants and paper pulp, these are the hottest fashion and beauty trends for savvy retail investors to look into right now.
Evolution theory
Since becoming CEO of Gucci in 2015 Marco Bizzarri has found competitive advantage in embracing change. Here he explains the importance of following your instincts – and being open to the world.
