retail strategy
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Retail
Personal shoppers
Christopher Lord on how bespoke service is helping America’s family-owned department stores to thrive.
Manufacturing
Connective threads
We meet the leaders of three heritage houses that are adapting to the industry’s ever-changing demands while upholding their history and time-tested values.
Fashion
Ring the changes
Luxury shops can often resemble department stores. Cartier’s local approach is a jewel in its crown.
Business
Market value
City shops have had it tough but the best have been nimble and resilient. Here’s how.
