Small Business

Heir Ways— Seattle


A thriving family-run airline, Kenmore Air has flown to the islands of the Pacific Northwest since it was founded in 1946.

Kenmore Air

Three generations of Todd Banks’ family have been at Kenmore Air. The current president works alongside his mother Leslie (she’s on front line reservations), and he says that other staff are treated like family. “We are pretty flat organisationally,” he says, “and not particularly formal with job descriptions; we all pitch in and do whatever it takes to make the day work well.”

Kenmore’s first scheduled service was launched in 1986 when demand for its charter flights to islands on the Pacific coast became high. Now, 90 per cent of flights are…

Kenmore facts

6 x de Havilland Turbine Otters
2 x de Havilland Turbine Beavers
6 x de Havilland Beavers
2 x Cessna 180s
2 x Piper Super Cubs (flight training only)
4 x Cessna Caravans
2 x Piper Chieftains

There are 223 employees, with five members from the founding families still involved in the business. The longest standing employee is Gregg Munro, whose father Bob founded the airline. Gregg has been around the firm since his childhood but officially joined the payroll in 1968. Two other employees, seaplane captain Bill Whitney and engineer Gordon Barnes, have been with Kenmore Air since 1971.

There are no air stewards because the aeroplanes are too small, but pilots are allowed to remove their ties if it’s above 27C.

Bring your own granola.


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