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“In a family-run business there’s a lot of trust. When we shake hands we know it’s better than any contract,” says Christian Courtin-Clarins, chairman of the leading French beauty brand founded by his late father, Jacques, in 1954. Unlike many key companies that have fallen into the well-moisturised hands of industry giants Estée Lauder and L’Oréal, Clarins is firmly independent and family-owned. And with a presence in 145 countries, it has a large share of the $36.5bn (€27bn) global cosmetics industry: sales hit €1bn last year.

Jacques Courtin…

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