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The Entrepreneurs

Abidjan is one of Africa’s most dynamic cities. But can it swerve political instability?

“Cocoa is a jewel,” says Ivorian chocolatier Axel Emmanuel Gbaou, holding up a pod that he has just split with his machete. Its glistening white pulp conceals the brown beans that have long been the economic bedrock of Côte d’Ivoire, the world’s biggest cocoa producer. Gbaou is guiding Monocle around a lush plantation just a few hours’ drive from Abidjan, the country’s former capital and largest city. All around us, coffee plants and lemon and guava trees shoot up from the fertile ground. “We have a saying in Côte d’Ivoire: everything can grow here.”

Maison Palmier pool
Maison Palmier pool
Tour F skyscraper
Tour F, set to become Africa’s tallest skyscraper

There’s a consensus among people who regularly travel into Abidjan that the best day to do so is Sunday because, as the usual bumper-to-bumper traffic relents, the air on the bridges across the Ébrié Lagoon fills with the aroma of toasted cocoa, rising up from the industrial zone. But the sweet smell of success isn’t just emanating from the city’s many roasting factories. Most people who are thriving in today’s Côte d’Ivoire are concentrated in this 6.3 million strong metropolis, where building sites are always within view and opportunities never far away. These days, Abidjan’s rooftop bars are packed, the champagne flows in its many nightclubs and property prices in some neighbourhoods rival those in Western European cities. In sectors from hospitality and construction to banking, a boom is under way that has transformed the country from a conflict-ridden basket case to an economic powerhouse, a beacon of dynamism in a part of the world not famed for such things. En route from Paris, the Business Class cabin on Monocle’s Air France flight stretches back 20 rows, with almost every seat taken. Abidjan is one of only 10 destinations served by the airline’s prestigious La Première service – a testament to the wealth flowing into the city.

Antoine Abou Khalil, the operations manager of boutique hotel La Maison Palmier in Abidjan’s leafy Cocody neighbourhood, was drawn here from Beirut by the promise of economic opportunity. Félix Houphouët-Boigny, the first post-independence president of Côte d’Ivoire, encouraged arrivals from Lebanon in the 1960s, hoping to draw some of the Levantine nation’s famed business acumen. During the 2006 war between Lebanon and Israel, the Ivorian government granted Lebanese citizens visa-free passage. Today, this 80,000-strong community, mostly Ivorian nationals of Lebanese descent, plays an outsized role in Abidjan’s booming economy. Marcory, a neighbourhood known as “Little Beirut”, is packed with hotels, shops and new apartment buildings. It is one of the city’s hottest areas for property development, with about a dozen major construction projects in progress.

Busy lagoon-side road in Abidjan
Busy lagoon-side road in Abidjan
Man with headphones
Unplugged
Cathédrale Saint Paul
Cathédrale Saint Paul

Among the businesses that are helping to reshape the Marcory skyline is French firm Architecturestudio, which opened an Abidjan office in 2023. Monocle hops aboard a buck hoist to tour the rooftop of one of its current projects, the Golden Tulip Akwaba hotel, which is under construction. “The rooftop pool here will offer the best view of the lagoon in all of Marcory – and perhaps all of Abidjan,” says Enzo Coicadain, a Frenchman who recently transferred to this city from Brussels.

A few blocks away, La Tour F, which is set to become Africa’s tallest skyscraper when it is completed next year, glimmers in the midday heat. The tower symbolises not only the construction sector’s growing clout but also Abidjan’s status as a regional powerhouse.

Côte d’Ivoire’s economic data tells a story of vertiginous ascent. From 2012 to 2019, the country’s real GDP growth averaged at more than 8 per cent per year and it has not dropped below 6 per cent since the height of the coronavirus pandemic. Unemployment stands at about 2 per cent (against a West African average of 12 per cent) and median income has nearly doubled, making the government’s aim to reach upper-middle-income status by 2030 seem increasingly achievable. Abidjan has become a magnet not only for foreign investors but also for members of the Ivorian diaspora returning home to start businesses – people known as “repats”. Buoyed by remarkable improvements in infrastructure and a tax-code overhaul that brought the country in line with international standards, Côte d’Ivoire rose 59 places up the World Bank’s “Ease of Doing Business” index between 2011 and 2020.

“The first factor that explains our upward trajectory is the sociopolitical stability that followed 2011,” says Stéphane Aka‑Anghui, the executive director of Côte d’Ivoire’s largest employers’ federation. That was the year when Alassane Ouattara became president. Aka Anghui, an eloquent, bespectacled former civil servant, believes that Ouattara, a former deputy director at the IMF, is largely responsible for the country’s economic revival. “We are neither Soviet nor Chinese,” he says. “But under President Ouattara, we have revived the practice of having a national business plan and that has paid off.” 

Antoine Abou Khalil, La Maison Palmier
Antoine Abou Khalil, La Maison Palmier
Cilagri Cajou’s Cynthia Niamoutié
Cilagri Cajou’s Cynthia Niamoutié
Régis Bamba, co-founder of Djamo
Régis Bamba, co-founder of Djamo
Simon Zounin, manager at ABY Concept
Simon Zounin, manager at ABY Concept

One sector where this policy is bearing fruit is in the processing of cashews. Côte d’Ivoire produces about 1.2 million tonnes of the nut per year, which represents about 40 per cent of the global supply. To make the most of this natural bounty, the government took out a $200m (€170m) World Bank loan in 2018 to fund tax rebates and priority access to cashew crops for businesses that process the nuts locally, adding tens of thousands of jobs to Côte d’Ivoire’s economy.

The career of Cynthia Niamoutié, who runs Cilagri Cajou, the largest Ivorian‑owned cashew-processing plant, is proof that the plan has worked. “We were producing 1,500 tonnes of processed nuts in 2019; this year we’re planning for 20,000,” she says, as she gives Monocle a tour of her factory, which employs more than 350 people and occupies warehouses near Abidjan’s port. From those at the steaming vats, where the processing of the raw cashews begins, to the sorting tables at which dexterous workers flick the nuts into containers at improbable speed, Niamoutié seems to know every employee by name, asking questions and providing instructions.

“Eight years ago, this place was just a parking lot,” says Niamoutié, whose father used it as a car administrative procedures site. Until 2018, three years after her father started Cilagri Cajou, Niamoutié lived in Houston, Texas. She is one of the many repats who have returned home over the past 10 years, seeking to play a part in their country’s economic resurgence. 

Chocolatier Axel Emmanuel Gbaou
Chocolatier Axel Emmanuel Gbaou
Djeneba Keita, founder of Africafé
Djeneba Keita, founder of Africafé
Aristide Loua, founder of Kente Gentlemen
Aristide Loua, founder of Kente Gentlemen
Noom Hotel bar staff
Noom Hotel bar staff

Though Monocle met many others like Niamoutié over the course of our four days in Abidjan, there is little hard data on repats. In a 2022 report on Ivorian migration, the Organisation for Economic Co-operation and Development stressed that it was “crucial that data-collection tools be deployed” to measure the phenomenon – which is significant enough that there is now an annual forum dedicated to repats, with hundreds of officials, investors and businesses attending. The patron of next year’s event, to be held in Abidjan in February, will be Côte d’Ivoire’s influential first lady, Dominique Ouattara.

Most of the repats who we speak to tell us that they returned after a stint working or studying in the US. That was the case for Régis Bamba, co-founder of Djamo, a digital bank that has become one of West Africa’s most successful fintech start-ups. Monocle meets Bamba at Djamo’s offices in the Zone 4 district of Marcory. “It was while I was studying computer science in the US that I connected with many other members of the African diaspora,” he says. “Since then I have felt that I want to build something for Africa.”

ABY Concept
ABY Concept

A native of Abidjan who first returned home in 2011 after the end of the second Ivorian civil war, Bamba wears a white shirt and Ray-Bans with built-in cameras, which ensure that no highlight of his day goes unshared with his social-media followers. “The banking-adoption rate [in Côte d’Ivoire] was only 20 per cent among the adult population not so long ago,” says Bamba in one of Djamo HQ’s glassy meeting rooms, each of which is named after an African capital city. “We thought that we could do something that works better.”

On a continent where a visit to a bank branch typically means long lines and tedious paperwork, many rely on mobile-payment systems such as M-Pesa and Orange Money for easy access to the financial system. Djamo gives users access to a card to pay online and offline, a transfer wallet, vaults to save money automatically and an investment account. In Abidjan, its customers draw directly from their bank accounts to pay the many street vendors who only take mobile money. Its convenience has made the app a huge hit and caught the eye of Silicon Valley incubator Y Combinator, which invested in 2021. 

“You have stability in Côte d’Ivoire, which means that people aren’t afraid that their investment will just disappear,” says Bamba. “Jobs are being created, people here are consuming more stuff and they feel comfortable spending money.”

Cashews in a hand
Ripe for the picking
Workers at the Cilagri Cajou factory
Workers at the Cilagri Cajou factory
Playing football
Jostling for position in Cocody

Nowhere is this economic dynamism more evident than at the Ivoire Trade Center (ITC), a vast commercial complex built in the shadow of the historic Hotel Ivoire. Its upper floors, completed in 2021, house the offices of multinational corporations such as Deloitte and PwC, while a shopping centre with pristine white floors welcomes well-heeled customers at ground level. 

In the ITC’s food court, which is furnished with modernist-inspired pieces, the most popular destination is Africafé, a casual dining spot that offers speciality African coffee alongside comfort food from across the continent. “I wanted to adapt the classic European coffee shop to Africa,” says its founder, Djeneba Keita, who dreams of turning Africafé, which recently opened a second outpost in Abidjan, into “the African Starbucks”. 

Monocle meets Keita over a lunch of chicken breast with attiéké, a cassava-pulp dish that is a staple of Ivorian cuisine. As we eat and chat, she gets up every so often to greet a regular or embrace an employee. She is originally from Mali and used to run a small catering business from her home. Five years after her launch in Abidjan, she is eyeing expansion abroad. 

Noom Hotel swimming pool
Noom Hotel swimming pool

“The step now is how to scale it,” she says. “How do I get to Paris, New York and Tokyo?” Keita is building her success on a customer base that didn’t exist in Côte d’Ivoire 10 years ago – a growing class of professionals with the disposable income to dine out, as well as corporate types in need of a hip spot for informal meetings and presentations. 

Next to Africafé is ABY Concept, another business catering to the same kind of clientele. Its terracotta-hued space, designed by Ivorian architect Issa Diabaté, showcases clothing by dozens of independent African labels. Some of the pieces on sale cost upwards of €1,000. 

“Our founder, Cécile Fakhoury, is a gallery owner who supports African artists,” says Simon Zounin, its general manager. “Her idea was to create a shop that champions African designers.” Labels from Senegal to South Africa share the space with Ivorian designers such as Loza Maléombho and Lafalaise Dion, both of whom have dressed Beyoncé. The extraverted tailoring of Kente Gentlemen, which combines clean lines with bold patterns, is another standout. “I was inspired by a gift from my mother, who sent me tailored shirts that reminded me of home,” says the brand’s founder, Aristide Loua, who spent years in Utah before coming back to Abidjan and launching the clothing line.

Beyond ABY’s windows, the Hotel Ivoire stands as a symbol of a period of economic growth following independence that became known as the “Ivorian Miracle” – a second iteration of which is under way. But as October’s presidential election looms, could this new miracle be derailed by its principal architect? President Ouattara courted outrage in 2020 when he won a third term that opponents decried as unconstitutional. This year, as he ponders a fourth term, the courts have conveniently disqualified many potential challengers. There are fears that, should he decide to run again, a country that has endured two civil wars in the 21st century could see the return of political violence.

Lepic Villa Hotel
Lepic Villa Hotel 
Djamo headquarters
Djamo headquarters

The world of business, however, seems desperate for Ouattara to stay on. Though Bloomfield Investment, a West African ratings agency headquartered in Abidjan, recently expressed concern about “revived risks” of sociopolitical unrest, it barely downgraded its outlook on Côte d’Ivoire as a safe bet for investors. With both foreign and domestic capital behind him, Ouattara believes that he can flout the rules with limited political fallout. And for a population still traumatised by civil conflict, democratic backsliding might not rankle as much amid one of the most remarkable economic success stories in the world.

However, with a fourth term, Ouattara, who is 83, would risk recreating the same destructive dynamic as Houphouët-Boigny, the architect of the original Ivorian Miracle. Côte d’Ivoire’s first president stayed in power for 33 years until his death in 1993, sowing the seeds for the following decades of political instability. If Ouattara’s refusal to depart the stage were to lead to a similar outcome, he would be compromising a legacy of peace and prosperity that any world leader would be proud of.


Côte d’Ivoire in numbers

Population: 31 million 

GDP per capita: $2,709 

Unemployment rate: 2.3 per cent

Year of independence: 1960

Capacity of largest stadium: 60,000

African Cup of Nations titles: 3

Merchandise processed by Abidjan’s port: 40 million tons

Five-star hotels in Abidjan: 8

Bridges over the Abidjan lagoon: 6


Full of beans

Côte d’Ivoire is the world’s leading producer of cocoa but locally made chocolate is surprisingly hard to come by. Enter Ivorian chocolatier Axel Emmanuel Gbaou, a former banker intent on getting more from his country’s most famous export.

“There are a million cocoa growers in Côte d’Ivoire but many of them are moving on [from the industry] because they have to live on €1 a day,” says Gbaou. “We need to pay them a fair share or we won’t have cocoa any more. Their expertise won’t make it to the next generation.” 

Le Chocolatier Ivoirien has trained 2,000 women, mostly the wives of cocoa farmers, to work in the processing of cocoa. “I only buy toasted beans from the women I’ve trained,” says Gbaou. This premium local product has proved a hit on Ivorian social media. “Our turnover has more than doubled, nearly tripled, in recent years.”

How Ukranian startup Himera built a war-ready radio during a blackout

It was in 2022, during the Russian advance on Kyiv, that the founders of walkie-talkie maker Himera realised that modern communication systems weren’t up to scratch. “One of [my friends] was in Ukraine’s territorial defence forces and he had first-hand experience of the total lack of communication solutions,” says co-founder Misha Rudominski. “Commercial options can be detected or disrupted. Having reliable, resilient communication is key.” 

Drawing on their prior experience in hardware start-ups and consumer electronics, Rudominski and his co-founders hatched a plan: Himera would create radio and communication devices that were cheap to make and the production of which could easily be scaled up. The most important upgrade? They would be resistant to electronic warfare – the jamming and intercepting of signals between devices, which is used to disrupt all sorts of defence capabilities, from surveillance to navigation and battlefield communications. 

Field-testing the product

It wasn’t an easy time to start a business. Attacks on infrastructure were a regular occurrence and the available labour force dwindled as Ukrainians fled or signed up to fight. “There was a constant need for new solutions because at that time we lacked everything,” says Rudominski. “It was very much a bottom-up approach – we just needed to get the product into the hands of the users.” 

There were some advantages to the situation. “Often manufacturers don’t know how their products are performing,” he says. “But I’m in touch with hundreds of users, including those on the battlefield. They can tell me about issues that they’re experiencing and we’ll work on a solution straight away.” In three years, Himera’s products have had more than 80 updates. One example is the G1, a handheld radio that lets soldiers talk to each other and has an operating temperature range from minus 20c to 50c and a range of 2km. 

Today, the radios are in use by Ukrainian marines, intelligence forces, special operations and more. This success has sparked wider interest: in 2024, the US Air Force bought Himera’s radios for testing by and in early 2025 the company partnered with Ottawa-based data-protection firm Quantropi to integrate better encryption. It will also distribute Himera’s products in the US, Canada and select Nato markets. The Ukrainian market isn’t profitable, but Rudominski takes a long view. “We’ll earn our money later selling the best tactical radios and communication solutions to customers worldwide.” 

How streaming platform Deezer is striking a chord with music fans – and fighting AI in the process

On a spring evening in Paris, more than 300 twentysomethings are packed inside the striking headquarters of the French Communist Party, designed in the mid-1960s by Brazilian architect Oscar Niemeyer. Despite the setting, this is no political gathering. The modernist Espace Niemeyer has been transformed for the night into a concert venue for premium subscribers of French streaming platform Deezer. Parisian rapper Franglish, who is due to play a sold-out show at a 20,000-seat stadium later in the week, lights up the stage in this far more intimate setting with his blend of rap, R&B and pop. At times, his voice is drowned out by fans singing almost every lyric in unison.

As frustration grows with Swedish platform Spotify’s algorithm-driven playlists and controversial royalties model – which critics accuse of short-changing musicians – Deezer, founded in 2007, is pursuing a different path. Under its CEO, Alexis Lanternier, the Paris-based company is doubling down on what it calls an “artist-centric” strategy: prioritising fair compensation for artists, fighting AI-generated music fraud and offering live events that connect artists with listeners.

Alexis Lanternier

“Users want more meaningful connections and physical experiences are usually what leave a mark,” says Lanternier, sitting in his office overlooking a quiet square near Moulin Rouge. “Music streaming platforms offer the same catalogue so the difference lies in how we position ourselves and what features we offer.”

With just 10 million paying subscribers, Deezer is far smaller than Spotify, Apple Music or Amazon Music, which have 268 million, 93 million and 80 million subscribers respectively. But it’s betting that intimacy, ethical payment policies and emotional connection can win where scale cannot. Though Deezer has expanded into countries including Brazil, Germany and South Africa, it still relies heavily on France for its subscriber base and partnerships with domestic telecom providers. The company’s largest backer since 2016 has been British-American businessman Leonard Blavatnik’s holding company Access Industries; Orange and the billionaire Pinault family are also among its key investors.

Lanternier, who joined in September, arrived in time to announce a significant milestone: Deezer had a positive free cash flow for the first time. “It’s an amazing moment because we now have room for long-term thinking,” he says. “We spend a lot of time talking to our users, especially those from younger generations. What we’re seeing is that music streaming has not evolved quickly enough in the past 10 years to meet their needs.”

Deezer’s strategy involves rewarding artists who its subscribers actively support. Its “artist-centric” model seeks to compensate musicians based on genuine engagement, unlike the dominant “market-centric” system, in which royalties are pooled and distributed based on total streams. Under the latter system, which heavily favours big-name acts, even if a subscriber listens to more esoteric artists, most of their monthly fee goes to the chart-toppers. This has the effect of sidelining independent musicians and niche genres. To address this imbalance, Deezer signed a deal with Universal Music in 2023 to double royalties for artists with at least 1,000 monthly streams from a minimum of 500 unique listeners. A similar agreement followed in January with France’s Society of Authors, Composers and Publishers of Music.

These deals also seek to tackle the growing problem of “fake” music. The rapid rise of generative AI has already triggered a wave of lawsuits. Last year a man in the US was arrested and charged with allegedly using AI tools to create thousands of fake songs and stream them billions of times using automated bots, claiming more than $10m (€8.8m) in royalty payments. According to Deezer, about 18 per cent of songs uploaded on its platform – more than 20,000 tracks per day – are now fully generated by AI. “Fighting against fraud is another way of maximising artist remuneration. That’s a big thing,” says Lanternier.

While Spotify has reportedly promoted so-called “ghost artists” on popular play­lists to reduce its royalty payouts, Deezer has developed a cutting-edge detection tool to filter AI-generated tracks from algorithmic recommendations. “We are the only industry where you have just a few platforms that have the power to stop this kind of thing from happening,” says Lanternier. “And we [at Deezer] are the ones who are doing something about it.”

Technology has changed the way that many of us listen to music – and not always in a good way. With much of the world’s song library at our fingertips, it’s easy to feel overwhelmed. To help users “take back control” from the algorithm, Deezer is launching a series of features to help people to customise their listening experience more effectively. These include a dislike button for songs or artists and a history of recommended tracks that users can edit to reflect their current preferences. “You might see a recommendation and think, ‘That was me two months ago but I don’t feel like that any more,’” says Lanternier. “Increasing transparency about how the algorithm works is a major focus for us.”

While Spotify and other platforms have poured resources into podcasts and audiobooks, Deezer has chosen to stay focused on music, hoping that this will help to deliver a more personal, emotionally resonant experience. The exclusive concerts for premium subscribers in Paris are a part of this. “It’s important for us to humanise our app,” says Azzedine Fall, Deezer’s director of music and culture, raising his voice above the noise of the crowd at the Franglish show. “Our essential role is as an intermediary – and that’s what we’re doing here tonight. We’re bringing fans closer to the music and making the brand as human and as tangible as possible.”

Deezer has a long way to go before it can pose a real threat to its Swedish rival. But on a local level, it’s not just users who seem to appreciate its approach. “These days you get tonnes of content on social media but sometimes you lose real connection,” says Franglish, reflecting on his performance a few weeks later. “Deezer is trying to bring that back. That’s a pleasure because it’s why we make music in the first place.”

How one fax led to Jaime Daez building the Philippines’ fastest-growing bookstore

Jaime Daez didn’t have much of a business plan when he started selling books: he just wanted to buy copies of Spanish architecture magazine El Croquis (and, if possible, at a discount). Daez had started reading the publication as a student at the University of Navarra in Pamplona; after returning home to the Philippines in 1994 he was keen to keep collecting issues. “Amazon was nonexistent back then,” he says. “One day I decided to send the publishers of El Croquis a fax, presenting myself as a possible distributor,” he says. To his surprise, the magazine’s team agreed to give him 60 per cent off the retail price if he ordered 100 copies. Two sheets of fax paper later, Daez was a fledgling magazine and book distributor.

Jaime Daez, founder of Fully Booked, poses for a portrait at the Fully Booked BGC branch in Manila, Philippines, on Wednesday, May 21, 2025.
Jaime Daez

Sitting in his office inside the Fully Booked shop in Manila’s Bonifacio Global City (BGC) neighbourhood, Daez tells Monocle that he started off more like a door-to-door salesman than a conventional distributor. “I would flick through the Yellow Pages, looking for architecture firms and interior-design agencies to sell to,” he says. “The bigger the font, the better, because that meant they probably had a bigger budget for buying books.” His approach was simple. He would call a company and then visit its offices in person, with the hefty copies of El Croquis in tow.

Four months into his improvised career, Daez secured an appointment with a renowned Filipino architecture firm. He arrived at its building only to discover that there was a power cut – a frequent occurrence in the country in the 1990s. The lifts were out of action and the firm’s office was all the way up on the 19th floor. So Daez trudged up the stairs, carrying more than 20kg of titles; half an hour later he was still only on the 10th floor. Huffing and puffing, he suddenly realised that, because of the blackout, the architecture firm’s office was probably closed. “I tucked the box of magazines in a corner and ran up to the 19th floor,” he says. “There was no one up there.”. For Daez, this moment was a turning point. “The incident made me ask myself, ‘Am I willing to put up with all of this?’” Despite the frustrating experience, he realised that he was.

Daez’s next step was to use half of his mother’s 30 sq m sweetshop to sell an expanded range of titles focusing on tropical, Asian and Mediterranean architecture. Sales were encouraging. Eventually he took over the entire shop, widening its selection to include business and children’s books, as well as fiction. In 1997, Daez opened his first official bookshop in Glorietta, a shopping centre in the Makati precinct (Fully Booked now occupies a bigger site in the same complex). This was followed by a series of openings across Manila.

Despite his swift success, that moment of clarity in the stuffy staircase as a 24-year-old continued to play an outsized role in Daez’s career. It steeled him as the Philippines’ publishing industry faced a succession of difficult challenges, from the 1997 Asian financial crisis to the rise of e-books. “Within the span of about three years in the late 2000s, the use of e-books increased by almost 10 times,” he says. “I remember thinking, ‘I might be out of business soon.’”

Despite the uncertainty, Daez went on to take his biggest business gamble: securing a 15-year land lease to build a four-storey bookshop in the then-underdeveloped BGC precinct. “The head of [shopping-centre chain] Ayala Malls asked me, ‘Jaime, are you sure? Don’t you want to be conservative and focus on two floors first?’” But Daez believed that having his own land parcel would anchor the business in stormy times; he also suspected that BGC would soon become the new city centre. So he went all in. His instincts proved correct: today, BGC is one of the Philippines’ leading central business and lifestyle districts, the port of call for all of the biggest brands. Here, Fully Booked BGC stands as a beacon for book lovers. It’s an attractive flagship shop with plenty of natural light, a big acrylic painting by US artist Mike Stilkey that uses discarded books as its canvas and whimsical paper sculptures of marine animals that hang from the ceiling.

Exterior of the Fully Booked branch in Bonifacio High Street, Manila, Philippines, on Thursday, April 17, 2025.
The four-storey Fully Booked BGC shop
Inside Fully Booked BGC shop
Paper sculptures hang from the ceiling

By 2020, Fully Booked had 31 thriving bookshops across the city but lacked a strong online presence. This became a big problem when the coronavirus pandemic forced all of Fully Booked’s shops – which the authorities deemed as non-essential businesses – to close for two months. No one was permitted to enter. “Our online sales were only 1.5 per cent of our total revenue at the time,” says Daez. “It was a matter of survival. I told my managers to bring home their laptops and encode every single book for our online shop.” Despite the lockdown, his team upped its productivity and added 10,000 titles to the business’s website within four months.

This agile response to the crisis made all the difference and cemented Fully Booked’s position as the Philippines’ go-to bookshop chain. Its biggest competitor, National Book Store, seems to have shifted its focus towards textbooks and office supplies. “National Book Store used to be a temple of the written word,” says Ric Gindap, co-founder of rising Manila-based magazine shop Spruce Gallery. “But stepping inside today, you feel like you’re preparing for a third-grade science fair, rather than feeding your literary soul.” By contrast, Fully Booked has continued to diversify its selection of fiction titles, art books, graphic novels and more.

Basement floor the Fully Booked branch in Bonifacio High Street, Manila, Philippines, on Thursday, April 17, 2025.
An inside look
Staff preparing to open Fully Booked BGC shop
Staff prepare for opening
Staff pictured inside Fully Booked BGC shop
The team is on hand to help

The company’s growth looks good on paper too. Since the pandemic, Fully Booked’s online business has grown by 2,400 per cent and 17 new shops were added during the same period. Its e-commerce operation has been such a success that it has caught the eye of US publishing giant Penguin Random House. “Its executive vice-president told me that we were its case study in Asia because no one had pivoted better and more quickly than we had,” says Daez.

The biggest endorsement came when Japanese bookshop Kinokuniya chose to team up with Fully Booked for its expansion into the Philippines in 2022. Together they opened a co-branded shop in the Mitsukoshi BGC shopping mall, with a selection of 20,000 Japanese books. The move has enabled Daez to tap into the growth of manga (and Japanese pop culture in general) in the Philippines. “Manga exploded during the coronavirus years and Japan is unsurprisingly the top destination visited by Filipinos,” he says. It’s a partnership that is blooming. In October, Daez will be opening another co-branded shop with Tokyo matcha café Wasachi in the upscale Rockwell neighbourhood.

Fully Booked has bucked the trend of bookshop closures because Daez has always found a way to evolve with the times. While books are the foundation of the business, Daez isn’t afraid to expand its offering. He recently set aside a section for “blind boxes” – sealed packages that each contain a randomly chosen product from a wider series, such as a key-ring doll. These might seem like a departure from books but Daez thinks of this hugely popular trend as a crossover. “Many of these blind-box characters originated from books,” he says. “People come in with the intention of buying one of these boxes but might also pick up a book along the way. We’re not selling something random, like Christmas lights.”

Daez is already plotting his next move: creating a suite of Fully Booked-branded merchandise. To him, the gold standard is New York bookshop The Strand, whose own branded wares are almost as well loved as the books on display. “Its shop sells so many variations of its own tote bags, T-shirts, socks and more,” says Daez.

Customer reaches for a book at the Fully Booked branch in Bonifacio High Street, Manila, Philippines, on Thursday, April 17, 2025.
An assortment of bestselling titles
Various books and merchandise displayed at the Fully Booked branch in Bonifacio High Street, Manila, Philippines, on Thursday, April 17, 2025.
Off-the-wall merchandise
Customers going around the Fully Booked branch in Bonifacio High Street, Manila, Philippines, on Thursday, April 17, 2025.
Comic relief
Prescilla and Taylor, a couple from Canada who like to visit local bookstores when traveling, pose for a photo with a book they purchased at the Fully Booked branch in Bonifacio High Street, Manila, Philippines, on Thursday, April 17, 2025.
Customers pick up their next read

It has been almost 30 years since that fateful fax but Daez’s zeal for what he does remains undiminished. “I put in more time working now than when I started the business,” he says. While his strategies continue to shift according to the market, there’s one constant: his love of books. “I’m a bit of a romantic when it comes to my business,” he says. “I believe that if you have passion for what you do, it can be felt in your stores.”

The CV

1994: Returns to Manila from Pamplona, Spain
1996: Starts distributing copies of El Croquis 
1997: Opens his first full-fledged bookshop in Glorietta
2007: Opens the Fully Booked BGC flagship shop
2021: Fully Booked’s e-commerce business rapidly grows
2022: Inks partnership with Kinokuniya 
2025: Fully Booked is on track to have 49 shops by the end of the year

Grabbing a table at food court P – the new cafeteria offering global fare in Futako-Tamagawa

It’s just before midday and lunch service is in full swing at the curiously named P food court in Tokyo’s Futako-Tamagawa area. Salarymen tuck into smash burgers as two old friends catch up over a glass of wine. Perched at the main counter are a mother and daughter, surveying the crowd with pizza slices in hand. Though P (the letter stands for “Public”) has only been open since April, lively scenes such as these have become a daily sight.

Owned by department-store company Takashimaya, Toshin Development has been deeply entwined with this area since it was founded in 1963. While department stores remain key players in Japanese retail, they need to stay nimble. The development of Takashimaya’s West Building – which the P food court occupies, alongside retailers and car parks – is an example of a successful attempt to keep things fresh.

“About 40 or 50 years ago, there were ground-floor restaurants here and people who lived nearby would come to have a casual meal,” says Koichi Moriwaki of Toshin Development. “But they were eventually turned into fashion boutiques. Until recently, this street was lined with the shops of big brands such as Celine, Fendi and Gucci. These had quite a limited audience and, over time, the links to the local area were lost.”

Bar staff pouring a drink
Smooth pour
A sign at P food court
P’s wayfinding signage
A diner at P food court
Working lunch

Seeking to re-establish these connections and, in the process, bring the area back to life, Toshin approached 39-year-old art director Takahiro Yasuda to oversee the project. “We viewed this as an opportunity to attract the next generation of customers: people in their thirties seeking a sense of community and an eye-to-eye relationship with businesses,” adds Moriwaki. This proved an ideal brief for Yasuda, whose clients have included the likes of Convenience Wear, Nike and Hasami-based ceramics brand Maruhiro.

“As we began considering ways to renew the street, I thought about how to make it somewhere that people would want to walk down again,” says Yasuda, who collaborated on the project with Daisuke Motogi, the founder of architecture practice DDAA. “One day, Motogi said, ‘Why don’t we turn the entire pavement into a park?’” The interior design soon began to take shape. The façade was set back two metres and landscaped seating areas created, while the glass frontage and materials blurred the lines between inside and out.

Inside P food court
Inside P food court

Yasuda developed a visual identity that’s bold and symbolic with a hint of fun, working equally well on street signs and seasonal posters. At the same time, Motogi’s design incorporated marble wall panels repurposed as tabletops, Karimoku New Standard stools made from insect-damaged timber and Oki­nawan soil, which was used to colour the main counter. “The space has been designed to provide all kinds of options, from seating styles to locations, allowing it to be enjoyed in countless ways – like a park or plaza,” says Motogi.

A portrait of Daisuke Motogi
Daisuke Motogi

This philosophy extends to the food options on offer, overseen by Max Houtzager, who previously worked on Parklet and Meiji Park Market near the Tokyo Olympic Stadium. Sensing an opportunity to bring small-to-mid-sized operators with a slightly higher price point to the area, Houtzager gathered together a trio from the independent food scene to accompany a miniature version of his Ikejiri Ohashi-based restaurant, Massif.

Signage for P food court
Signage for P
Signage at P food court
Anyone for a cold one?

Every operator brings a strong identity and its own loyal following to P – which was part of the plan. The mix of familiar favourites and limited menus adds to the destination’s appeal, while ensuring that there’s something for everyone. Pizza Slice makes and bakes eight different New York-style pizzas; Nepalese restaurant Adicurry serves up samosas, chai and more; Danish brewer Mikkeller pairs beer with burgers; and Mini Massif caters to all occasions with café fare, noodles and wine. Collaboration has been key to the food hall’s success, particularly since the unconventional design places three shops side by side in the central island. “It comes down to the people,” says Houtzager. “Everyone is in it together.”

Mikkeller Burger
Mikkeller Burger
Mikkeller Burger logo
Mikkeller Burger logo
Adicurry team
Adicurry team

Outside P food court
Browsing the menu
Tamagawa Takashimaya Shopping Center promenade
Leafy exterior

2.
Let It Be Coffee
3-23-25 Tamagawa

4.
Nishikawa Seika-ten
(for handmade sweets)
3-23-29 Tamagawa

Meet the self-starters behind the clever hospitality boom in Oaxaca City

It’s a sunny morning in central Oaxaca City and the communal table at Bodaega bakery is buzzing with customers tearing into pastries. One popular variety is a take on a Danish treat called a spandauer, adapted for its warm setting with a mango-and-passion-fruit-custard filling. This mix of Nordic and Mexican flavours makes for a pleasant surprise.

With a modest population of 715,000 people, Oaxaca City is a place where time seems to move slowly: church bells clang gently amid plazas and streets lined with old buildings. A big part of its allure is this sleepy charm and many businesses embrace it. But things are changing. In the past five years, more than 17,000 people have moved here from the US and there has been a 77 per cent jump in tourism. Hospitality entrepreneurs are catching on, opening new hotels, cafés and restaurants that combine the city’s heritage with fresh ideas.

Streets in Oaxaca City
Streets are lined with colourful buildings
Public spaces in Oaxaca City
Public squares are filled with light

Bodaega’s co-owner Rafael Andrés Villalobos Valderrama, who opened the café with his Danish partner, Catherine Schmidt, hadn’t intended to launch a business when he returned to his home city. The couple met in Copenhagen while Villalobos Valderrama was working at Sanchez restaurant and doing an apprenticeship at Meyers Bageri, a popular bakery chain. After moving they noticed an increase in visitors, as well as a growing appetite for international delicacies. The couple opened Bodaega three years ago. “We ‘Mexicanise’ Danish pastries,” says Villalobos Valderrama. “We take guava or passion fruit and use it in a way that makes sense for local people.” An influx of customers from abroad has also meant that they could cater to a more diverse crowd than just a few years ago.

Diners gather at Bodaega in Oaxaca City
Diners gather at Bodaega
Outside a restaurant in Oaxaca City
Many restaurants are tucked down streets
A taco from Bodega restaurant in Oaxaca
Taco tasting

In 2023, Mexico’s Grupo Habita unveiled Otro Oaxaca, a 16-key hotel opposite the Church of Santo Domingo de Guzmán. Designed by local firm Root Studio, its interiors feature furniture by the region’s artisans, reclaimed wood and natural materials such as red soil. This mix of old and new reflects a broader shift in Oaxaca, where entrepreneurs are expanding their footprints while taking pains to maintain the city’s cultural fabric.

The view from Otro of the Church of Santo Domingo de Guzmán
The view from Otro 

When Juan Pablo Hernández moved to Oaxaca from the north of the country and opened Boulenc in 2013, he couldn’t have imagined that it would evolve into the multifaceted enterprise it is today. What began as a market stall selling sourdough bread has transformed into a diverse business encompassing a bakery, a café, a shop and two hotels. “We were investing and growing organically,” says Hernández, who expanded when more buildings on the street became available. “When you want to open a business here, there’s a social aspect you have to address,” he says, adding that he works with artisans whenever possible and sources his ingredients as locally as possible, including wheat from a nearby farm.

A room at Boulenc’s new hotel
A room at Boulenc’s new hotel
Interiors at Boulenc’s new hotel
Cool interiors
Boulenc’s Juan Pablo Hernández 
Boulenc’s Juan Pablo Hernández 

“The old culture here is so deep and profound,” says restaurateur Enrique Olvera, who co-founded Criollo in the centre of the city. “You need to spend time here to realise that time works differently. Hospitality is part of our DNA.” Olvera owns a string of restaurants including Pujol in Mexico City. When he opened Criollo in Oaxaca City with chef Luis Arellano almost 10 years ago, the goal was to create an experience that felt like dining in someone’s home. “What I enjoy most is going to someone’s house,” he says. “Mexican food, particularly what we eat in Oaxaca, is hard to translate to restaurants.”

Precise plating at Otro restaurant in Oaxaca City
Precise plating
All smiles in the Otro kitchen
All smiles in the Otro kitchen

This approach is evident in Criollo’s design. Guests enter through a door next to the kitchen and an open comal (a traditional flat griddle), on which tortillas are fired. They dine in an open-air pebbled courtyard that is reminiscent of a family gathering space, with chickens wandering around the tables. Olvera has also opened Casa Criollo, a two-bedroom guesthouse. Initially intended as his personal retreat during visits to Oaxaca City, the property is now available to visitors. Ironically, it’s often booked out when he’s back in town.

Dominican-born designer Javier Reyes is the founder of Rrres, a design studio that works with artisans in rural areas to develop colourful geometric rugs, throws and baskets. Last year he and his partner, Lillian Hardy, expanded by opening Landdd, a workshop space in Portland, Oregon. Reyes has grown the business in Oaxaca City too, launching a one-room guesthouse that features Rrres products. “We try to incorporate our design and vision,” he says. The guesthouse, which looks onto a small cactus-filled garden, has a sunny yellow kitchenette and is dressed with bright throws and geometric rugs. “We think of it as our studio guesthouse,” says Reyes.

Javier Reyes
Javier Reyes
Woven goods and ceramics from Rrres
Woven goods and ceramics from Rrres

On the outskirts of the city, about a 40-minute drive from the centre, is Alfonsina, a restaurant that is committed to blending tradition with innovation. It was opened by Jorge León and his mother, Doña Elvia, who can sometimes be seen pressing tortillas and cooking them on the comal. The tables in its peaceful courtyard are set under trees. From the open kitchen, homely dishes such as tamales and flame-grilled fish with mole and rice are prepared as part of a five-course menu.

Preparing dishes at Alfonsina
Preparing dishes at Alfonsina

The restaurant is committed to the use of locally sourced seasonal ingredients, as well as to sustainable practices such as rainwater harvesting to address the region’s water scarcity. León, who previously worked at Grupo Olvera’s Pujol in Mexico City and Cosme in New York, wants to find ecological solutions for his home city. “The restaurant industry can raise awareness and positively impact the environment,” he says. Most recently, Alfonsina launched a programme training fishermen in eco-friendly practices and supplying establishments in Oaxaca City and Mexico City.

Crudo is another good example of an entrepreneur embracing both traditional and modern sensibilities. After working in the US and Mexico City, Oaxacan-born chef Ricardo Arellano returned home five years ago to open an omakase restaurant that serves Japanese-style bites made from local ingredients. Noticing diners flooding in from the US and Canada, he saw an opportunity to expand and has since opened three bars and one more omakase counter. At the casual à la carte bar, diners are seated on wooden chairs along a narrow counter where they sip mezcal (the state’s drink of choice) and whisky cocktails flavoured with corn. They eat sashimi with pickled jícama instead of ginger. “You meet people from all over the world here,” says Arellano.

Counter at Crudo
Counter at Crudo
Crudo’s Ricardo Arellano
Crudo’s Ricardo Arellano

Read more from Monocle’s 2025 Mexico Survey:

The entrepreneurial trailblazers revitalising Guadalajara’s art scene

José Noé Suro isn’t one to rest on his laurels. The lawyer-turned-arts entrepreneur is responsible for almost single-handedly transforming Guadalajara, Mexico’s second city, into an international arts hub – but he isn’t finished yet. Last year, Suro and collector Nidia Elorriaga opened Plataforma, a beautifully restored art space in Guadalajara’s Colonia Americana district that transcends the building’s gloomy origins as a funeral home. The project was conceived as a launchpad for emerging talent, with the gallery dedicating an entire floor to residency studios for new talent. “It’s my gift to the city,” says Suro.

Plataforma
Plataforma in action

On paper, the capital of Jalisco state has long had all of the ingredients for artistic success. It is graced with a wealth of beautiful modernist buildings, the legacy of architect Luis Barragán, who was born here; rents are more affordable than in the capital with ample studio space available; and the landscape has an abundance of natural materials including clay, wood and agave. A manufacturing hub for electronics and technology, Guadalajara has developed a small but dedicated local collector base. It wasn’t until Suro took an interest, however, that the scene took shape.

An art lover with a sizeable private collection, Suro joined his family ceramics business, Cerámica Suro, in 1993. The firm, whose history dates back more than 70 years, found a second wind under his stewardship, ramping up its production facilities to create dinnerware for hotels, as well as kitting out restaurants by Mexican super-chef Enrique Olvera and Noma’s René Redzepi in Copenhagen. Meanwhile, commissions for tiles have come from as far afield as French brand Hermès and the Guggenheim Museum in New York. A household name in his native city, Suro was resolute that Cerámica Suro needed to be more than just profitable it would serve as a catalyst for a broader arts ecosystem too.

Florencia Pardo of Apto Galeria
Florencia Pardo of Apto Galeria
Jug by Cerámica Suro
Jug by Cerámica Suro
A person at Espacio Cabeza
At Espacio Cabeza
Person making a ceramic sculpture
Artist-in residence at Cerámica Suro

“People don’t come to Guadalajara to see a Tracey Emin show,” he says, guiding monocle around the airy modernist premises of Plataforma. “They come to see art made here.” Funded by the largest pharmaceutical company in Latin America, the space is proof that Suro’s dedication to promoting domestic art over the past three decades is coming to fruition. 

Other local entrepreneurs are capitalising on the attention Suro has brought to Guadalajara. Apto Galería, which opened in 2023, is housed in a former textiles factory in one of the city’s oldest neighbourhoods. 

“Nurturing long-term relationships with artists, collectors, institutions and the public is as important for the lifespan of our gallery as funding,” says co-founder, Florencia Pardo. “We collaborate with artists who might not yet have gallery representation.” 

Apto Galería aims to make Mexican contemporary art more visible internationally, while helping it to remain rooted in the identity of its home country. It has so far worked with more than 50 multidisciplinary artists, both Mexican and international, who have offered interpretations of Guadalajara through painting, sculpture and drawing.

Inside Plataforma
Inside Plataforma
Plataforma's modernist façade
Its modernist façade
Sculpture at Plataforma

Independent arts space Espacio Cabeza and Guadalajara 90210 – which presents work in unlikely locations, from rooftops to construction sites – are invested in making the city a vital node on the international art map. “There’s no point waiting for public institutions to step in,” says Marco Valtierra, Espacio Cabeza’s artistic director, as he gives Monocle a tour of the space, a former 1930s residence, where their Lo Visible show included a room filled with smoke and flickering light bulbs. “We’re interested in breaking with convention. It’s easier to experiment with perceptions of what art is in Guadalajara because the stakes are lower,” says Valtierra. 

From the outset, Suro was intent on nurturing artistic talent in the city and has hosted a residency programme in the premises of Cerámica Suro for the past 25 years. It has supported more than 600 artists specialising in ceramics, metalwork and glasswork. (Alumni include Canadian Marcel Dzama, Cuban-American sculptor Jorge Pardo and US painter Jeffrey Gibson.) Cerámica Suro generously sponsors them, providing them with materials and a space in which to work. 

“In the late 19th and early 20th centuries, artists left this city as soon as they could,” says Suro. “Now they see it as a strategic advantage to return.” The enterprise is mutually beneficial. When alumni return home, they take Suro’s name – and brand Guadalajara – with them overseas.

Nidia Elorriaga and José Noé Suro
Nidia Elorriaga and José Noé Suro

To retain visiting international talent, Suro, with his artist friends, established Premaco art fair (now known as GDL Art WKND) in 2019. It is positioned as the warm-up act to Zonamaco, Latin America’s leading contemporary art fair, held in Mexico City (CDMX) since 2002. Suro’s factory – and latterly Plataforma – opens for four days a year when international artists and buyers are already in the region, maximising spending potential. 

Guadalajara is proof that persistence and entrepreneurship can create a scene from scratch. It’s also a case study for ambitious stakeholders wanting to test a new market. Following Suro’s advice, Madrid-based gallerists Silvia Ortiz and Inés López-Quesada of commercial space Travesía Cuatro opened a contemporary-art outpost in Guadalajara in 2013, then another in CDMX six years later. Suro also persuaded a friend to lease the Arabic-style 1929 Casa Franco to Travesía Cuatro, giving it a Guadalajara landmark from which to operate. “Because of Suro, art is no longer centralised in Mexico’s capital,” says Ortiz, who regularly travels to Art Basel, Frieze Seoul and Arco Lisboa to discover new work and bring it back to Guadalajara.

No longer a creative underdog, the city’s art scene has quietly proved itself as distinct from that of CDMX. At its core, Guadalajara has a dogged entrepreneurial spirit and a cadre of artists and galleries supported by collections, fairs, collaborations and commissions. 

Suro’s ceramic tiles
Suro’s ceramic tiles

City Hall is starting to wake up to the area’s art potential. “With Suro’s help, I want to make Guadalajara into a global reference point for art,” says the city’s mayor, Verónica Delgadillo García, who joins us at a popular cantina called De La O. “We’re in a position to make art accessible to everyone,” says Suro. “And we will never take that for granted.”


The who’s who of Mexico’s art scene 

1. Zélika García: Set up Zonamaco, Latin America’s leading contemporary art fair
in 2002.

2. Sergio Romo:
Co-founded Angstroms in 2022. Based between Mexico City and Madrid, it mitigates financial hurdles for artists and galleries.

3. Baby Solís: The art critic established Obras de Arte Comentadas (ODAC), a digital platform and art collectors’ club.

4. Bianca Peregrina:
Set up Trámite in 2020, a young art-animation-focused festival in Querétaro that is a platform for contemporary and emerging art. 

5. Enrique Argote: Launched Clavo art fair in Mexico City in 2021 and has welcomed galleries from cities such as Medellín and Los Angeles.


Read more from Monocle’s 2025 Mexico Survey:

How Bic has kept the ball rolling for 75 years – and what it has planned for the future

It’s highly likely that there are several Bic pens in your house – and you almost certainly will have no idea how they got there. Perhaps you bought a box of them years ago or swiped a handful from the stationery cupboard at work. Or maybe you found them at the bottom of a tote bag that you were handed at some conference or other. It’s also possible that you possess – again by means that you no longer recall – a Bic lighter and even a few Bic razors. 

The French company, founded in 1945, is a paradox. It has sold billions of its products yet no one remembers buying them. Bic biros in particular have become a sort of collective possession. Most people wouldn’t think twice about picking up one of someone else’s; few would much care if theirs was swiped.

Bic HQ
Where your pens probably came from
Bic HQ
Bigger, if not mightier, than the sword

“One of the cool things about representing this brand is that I am with our consumers all day long,” says Gonzalve Bich, Bic’s 46-year-old CEO. “People will get up in the morning and shave with our razor. And then they will use our pen at work. Maybe when they get back home, they’ll light a scented candle with our lighter.” 

Bich meets Monocle at the London offices of Tangle Teezer, a hairbrush manufacturer that Bic acquired late in 2024 for €200m. Bich sees it as a congruent addition to a line-up of brands known for simple yet elegant everyday items. Also among Bic’s current portfolio are lines of stationery, digital notebooks and temporary tattoos (Bic Sport, its windsurfing offshoot, was sold in 2019).

In some respects, it’s surprising that Bic has survived, let alone prospered. Developments in technology, fashion and society over the past couple of decades almost resemble a conspiracy to destroy the company: keyboards supplanting pens; beards coming back in style, slicing razor sales; the number of smokers falling, reducing demand for lighters. But the company has weathered evolving habits through its strategy of fiercely protecting the brand while selectively expanding its offering.

Bic Boy
Bic Boy keeps an eye on the product
A bic pen in a worker's pocket
Everyone is armed with a pen

Bich, whose father oversaw the family firm from 1993 to 2006, has been its CEO since 2018. When he steps down later this year, his successor probably won’t be a Bich – but the company has had leaders from outside the family before. Bic was founded in 1944 by his Italian-French grandfather Marcel Bich, who bought the patent for the ballpoint pen from a Hungarian inventor called László Bíró. (The fact that both of their names have become synonymous with that invention attests to their success.) Marcel was the beau ideal of the eccentric European aristocrat: an heir to an obscure baronetcy who collected art, ordered his shoes from Church’s in Northampton and enjoyed 12-metre yacht racing, underwriting several unsuccessful attempts to win the America’s Cup.

As Bich tells it, his grandfather refused to accept that cheap, everyday products couldn’t be stylish. “He was obsessed with design, form and function,” says the CEO. “He was very much of the philosophy that perfection is when you can’t take anything more away, rather than asking, ‘How much can we add?’ I think that we still stand for that idea. The original Bic Cristal pen remains one of our bestsellers 80 years later.”

Like other Bic products, the Cristal pen is still made in France, at least for European consumers. Though the company now manufactures on five continents, it considers its Frenchness to be crucial. Bic’s HQ looks out on Boulevard Périphérique, a ring road in the Paris suburb of Clichy. Monocle is given a tour of the site by Clémence, the premises co-ordinator, who previously worked on the factory floor in the ink and cartridge workshop. Raw materials enter the facility at its southern end; finished, boxed-up pens exit at its north. Around the complex, we frequently spot the company’s cartoon avatar, Bic Boy: a schoolchild with a nib for a head, designed in the 1960s by Raymond Savignac. Bic boasts that it makes 25.4 million products every day across the globe. Watch the digital display atop a machine tracking how many red-ink Bic Cristals are being cranked out and this claim becomes eminently believable. The shift today began at 06.30. It is a tick after 11.00 and 44,723 more red Bic Cristals are on their way out into the world, possibly to terrorise the essays of the lackadaisical students of 44,723 weary teachers. (A Bic Cristal, assuming that you don’t lose it, will write for 3km. That’s a lot of statements to the effect of, “Disappointing… See me after class.”)

Gonzalve Bich
Gonzalve Bich
A vintage Bic poster
A vintage Bic poster

It is mesmerising to witness the precision and complexity involved in the manufacture of everyday items that will barely be spared a second thought once they leave here. The ball in the top of a Bic pen is made from tungsten carbide, which is polished with diamond paste and powder to give it its shape. To demonstrate how dense the 1.2 millimetre balls are, a Bic technician passes around a small milk-carton-like bottle containing about 500,000 of them. It is only half-full but weighs almost 2.4kg. 

Each of these balls will soon be mounted in a brass nib and connected to the plastic tube that holds the pen’s ink. This tubing is extruded in a single length through metal trenches of cooling water at 200 metres per minute – so fast that Monocle can’t see the translucent material moving – before being sliced to pen length by a furiously whirring blade.

Some of the machinery is designed and built in-house. “It’s something that we feel strongly about,” says Clémence. “When you have an idea, it’s better to do it yourself.” Quality control stations put randomly selected components to work, cranking out spirograph-style patterns to ensure that all of the pens are working as they should. On one such station, there’s a picture of Bic Boy scrutinising a nib through a magnifying glass.

In the Bic factory
Putting a cap on it
Boxes of pens in the Bic factory
Ticking all the right boxes

These days the idea of a “disposable” plastic product seems less like a beguilingly modernist selling point than a crime against the environment. Back at Tangle Teezer in London, Bich tells Monocle about Bic’s move towards recyclable products and packaging. In the past five years, he says, the company has gone from using 20 per cent recycled, reusable or compostable packing materials to 85 per cent – and is aiming for 100 per cent. “But we can only do that when it doesn’t affect the quality or technical characteristics of the product,” he says. “You don’t want the barrel of the pen snapping in half because we have used some kind of substandard recycled plastic.”

When Bich became Bic’s CEO, the company was grinding through what was, by its standards, a low ebb. Its 2017 annual report described, with an almost audible wince, “A Challenging Year with Unprecedented Levels of Volatility”. “Things were still working,” says Bich. “But they weren’t working quite as well as they had been. There’s that optimisation curve: once you go past it, things start getting painful and we were there.”

So Bich implemented “Horizon”, the first global strategic plan in Bic’s history. “We told our team, ‘You’re no longer just a maker and brand of pens. You’re a human expression company,’” he says. That meant diversifying, with forays into other products such as digital notebooks. “We opened up what we should be working on and what problems we should be solving for the consumer.”

Pens in production at the Bic factory
Pens in production
Individual Bic components
Individual Bic components
Colourful Bic pens
Colourful line-up

Corporate history, however, is strewn with the carcasses of much-loved brands that, dissatisfied with the customers they had, chased after others who proved illusory. “That’s fair,” says Bich. “But if the consumer says, ‘This is just a commoditised product and I don’t care about brand A or brand B, or how it feels,’ then you have lost that battle. As long as you’re still the best-loved brand and most recognisable product, you can put it in Lagos, São Paulo, Tokyo, New York or wherever you want.”

After leaving Bic, Bich plans to concentrate on the foundation that he has launched to support families that, like his own, are contending with the challenges facing children with autism. “It will be about sharing experiences and perspectives, always with the goal of strengthening the family unit and ultimately the community,” he says, “It will yield better outcomes for everyone involved.” 


1988
Launch of the short-lived Bic perfume, which ceases production in 1991.

1990
Launch of a range of decorated lighters, joined the following year by Bic’s first electronic lighter.

1992
Bic purchases the US correction product Wite-Out to help its pen users correct their mistakes.

1994
French launch of the Bic Twin Lady bi-blade, a razor aimed at women, in pastel shades.

1997
Bic consolidates the correction product market by buying Tipp-Ex.

2001
The Metropolitan Museum of Art in New York adds the Bic Cristal to its permanent collection (the Bic Maxi lighter follows in 2005).

2004
Launch of the Bic Soleil razor for women and the Bic 3 – a triple-bladed implement – for men.

2017
Launch of Ubicuity, a collection of outdoor furniture made from recycled pens through a partner called Plas Eco.

2018
Launch of temporary tattoo marker BodyMark. (Four years later, Bic acquires Canada’s Inkbox and US decal brand Tattly.)

2019
Launch of Made for You, Bic’s first gender-neutral razor.

Marseille’s historic grape juice kiosk is pressing ahead once more

Marseillais entrepreneur Yannis Amokreze shelved his day job in fashion and set out to save his family’s grape-juice kiosk near Vieux Port in 2022. Once a mainstay of the Occitanie diet, jus de raisin was long touted as a healthy alternative to wine that could help to detoxify the liver – but the thirst for the drink dried up after the advent of mass-produced juices in the 1950s. Today, thanks to an increasingly health-conscious customer market and a rising demand for alcohol-free beverages, Station Uvale du Palais is pressing ahead and turning a profit. The family business, which was established in 1943 by a cousin of Amokreze’s uncle Eugène, is the only survivor of the area’s original eight stations uvales

Yannis Amarkaze, owner of Station Uvale du Palais serves fresh pressed juice made from Cardinal grapes at his kiosk. Friday, Aug. 25, 2023. Marseille, France, ©Annie Etheridge

“I often welcome three generations from the same family,” he says. “ The elders come to honour a childhood memory, while the younger people discover something new.” The entrepreneur has maintained the profitability of his kiosk by favouring short distribution channels and working with seasonal fruit from local growers. Amokreze also takes a very personal approach. “For more than 40 years my family has worked with Jacques Daussant, a grape supplier based in Vaucluse,” he tells Monocle. The former president of the now defunct Fédération Française des Stations Uvales, Daussant was the original supplier for several of the country’s kiosks. 

Station Uvale du Palais Marseille, France

During high season, Amokreze visits Daussant’s vineyards every week to harvest the grapes that he presses by hand. “It’s an artisanal economy on a human scale,” he says, his pink-stained hands hinting at the morning’s graft. “It’s intense, absorbing work.” 

Benefitting from mineral-rich soils and the warm Mediterranean climate, Amokreze harvests the region’s black muscat, white chasselas, Alphonse-Lavallée and cardinal grapes between August and October to create his jus de raisin. But the third-generation owner of Station Uvale du Palais also has an eye on modernising the Marseillais tradition. So he also presses melons, peaches, oranges, lemons, pineapples and grapefruit, expanding the kiosk’s business potential as people increasingly seek out alternatives to the sugary stuff found in supermarkets. 

Station Uvale, grape juice kiosk in Marseille

Served from a welcoming, green wooden kiosk, Amokreze’s juice isn’t an endeavour to scale then flip. He is determined to maintain the personability of service that his aunt and uncle worked hard to create. “You don’t only come to drink juice,” he says. “You come to share a moment at the counter.”

Does the future of fashion start with these six new materials?

Many in the fashion sector are determined to do better for the environment. The future of materials presents a major opportunity on this frontier – creating fabrics that can be produced without using the dyes or chemicals that pollute waterways. It’s also about crafting clothes that are hardy enough to go the distance and remain objects of value season after season – instead of contributing to the tonnes of textile waste that end up in landfills every year.


1.
Ventile

Developed in Manchester during the Second World War to keep pilots warm and dry if they ended up in the sea, Ventile is an admittedly vintage innovation – indeed, it was used in outerwear worn by the first climbers to scale Everest. Yet the hardy waterproof material is now remaking the world of wet-weather gear. In 2017, Swiss textile firm Stotz & Co acquired the Ventile brand, giving it a new lease of life. The material is enjoying a stylish renaissance: it’s now more commonly found on the catwalk than in combat situations.

According to Daniel Odermatt, Stotz & Co’s brand director, Ventile’s big sell is that it is waterproof without relying on harmful “forever chemicals”, or PFAs. Woven from long-staple organic cotton, its fibres pull tightly together when it comes into contact with water, keeping moisture out. Though polluting, PFAs were historically the industry standard and were used in a wide range of waterproof outdoor clothing, including in popular materials such as Gore-tex. Now, though, the tide is turning: in the past year, several US states have banned their use in consumer goods and the EU has signalled plans to roll out similar measures. Brands are looking for alternatives.

As a result, demand for Ventile has soared in recent years, says Odermatt from his office overlooking the Limmat river in Zürich. “In 2023, Stone Island wanted a technical fabric in all-natural fibres. So it came to us.”

While Ventile is still used for limited runs of British and Swedish military immersion suits, the order book is now dominated by fashion brands. Lemaire, CP Company, A Kind of Guise and Loewe have all featured the material in their recent outerwear collections. 

Though a mid-20th-century invention, Ventile still seems surprisingly ahead of the curve. To demonstrate its waterproofing credentials, Odermatt shows monocle two large containers stacked on top of each other; the one above is full of water, while the one below is empty. A sliver of Ventile fabric separates the two. “The fibre swells roughly 10 per cent so it gets waterproof,” he says. Though the material creates an effective barrier for water droplets, it also offers an impressive degree of breathability. Odermatt pumps air into the bottom container and Monocle watches as bubbles pass up through the Ventile and into the water above. 

There’s still a big hurdle for many brands, says Odermatt: the cost. The process of making Ventile involves the use of expensive cotton and a laborious manufacturing timeline that includes weaving in northern Italy and dyeing in northern Bavaria. Odermatt says that he would consider some Asian manufacturing further down the line. 

For now, however, Ventile is a proudly European product. “We are the benchmark,” says Odermatt. The transformation of its fortunes is indicative of European fashion brands’ restless search for materials that can give them an edge over the competition. 


2.
Cozterra 

Developed by Singaporean materials company Xinterra, Cozterra is a fabric treatment that sequesters carbon dioxide from the air. Twenty T-shirts embedded with Cozterra can capture the same amount of carbon dioxide as a mature tree in a single day; the carbon is then converted into a harmless substance when the tops are washed. Clients include Singaporean activewear label Zoda and Brazilian clothing brand Malwee.
cozterra.com


3.
Eco Nasi

Made in Kenya from pineapple waste, Eco Nasi is a sustainable alternative to leather that has the look and feel of the real thing without the need for water-intensive, carbon-emitting treatments. Founded by Kenyan entrepreneur Olivia Okinyi, the Nairobi-based company makes good use of the natural abundance of hard-wearing cellulose in pineapples.
econasi.com


4.
Solea 

From Madrid-based textile innovator Pyratex, Solea is a series of cotton fabrics that offers an important upside for European buyers: every strand is traceable to its point of origin on the continent. With strict EU regulations on tracking water use and labour conditions, clients are assured that the Spanish fabrics are made from cotton grown near Seville and comply with Europe’s high standards.
pyratex.com


5.
RCO100 

Catering to fashion brands including Alexander McQueen and Vivienne Westwood, Swiss company Säntis Textiles has developed a machine named RCO100 to recycle cotton waste into yarns with the durability and feel of premium virgin cotton. Cutting out the use of chemicals, fresh cotton production and the need for water, the yarn can be used for canvas, denim, twills and more.
saentis-textiles.com


6.
Desserto cactus leather 

Retaining leather’s patina and strength, the humble cactus is the base for Mexican entrepreneurs Adrián López Velarde and Marte Cázarez’s vegan leather, Desserto. Thanks to the dry conditions in which cacti grow, the textile is sustainable, humidity resistant and has few inconsistencies in the grain, earning it attention from the likes of Adidas, BMW and LVMH.
desserto.com.mx

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