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Travel & Hospitality / Podcast

The Concierge

Thinking about your next trip? Allow us to be of service. Introducing The Concierge, a travel show that goes the extra mile with tips, tricks and recommendations from around the world.

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International Luxury Travel Market 2024:

The Concierge is live from the International Luxury Travel Market in Cannes. The Monocle Radio team assembled at the largest of the world’s luxury-travel gatherings to paint a picture of where the industry is heading in 2025 and beyond. Our host, Tyler Brûlé, is joined by Monocle’s executive editor, Chris Lord, and guests including Accor CEO, Sébastien Bazin, ILTM portfolio director, Alison Gilmore, vice-president of luxury brands at IHG, Tom Rowntree, president of Explora Journeys, Anna Nash, and Belmond CEO, Dan Ruff. 

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286 Dec 2024
57 min

International Luxury Travel Market 2024 

The Concierge is live from the International Luxury Travel Market in Cannes. The Monocle Radio team assembled at the largest of the world’s luxury-travel gatherings to paint a picture of where the industry is heading in 2025 and beyond. Our host, Tyler Brûlé, is joined by Monocle’s executive editor, Chris Lord, and guests including Accor CEO, Sébastien Bazin, ILTM portfolio director, Alison Gilmore, vice-president of luxury brands at IHG, Tom Rowntree, president of Explora Journeys, Anna Nash, and Belmond CEO, Dan Ruff. 

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2729 Aug 2024
32 min

Spain’s islands 

In our final instalment in partnership with Turespaña we visit our favourite Spanish islands from Ibiza in the Balearics to Tenerife in the Canaries. Hosted by Robert Bound, we highlight hidden gems and share the unmissable experiences each island has to offer. We join Monocle’s Spain correspondent Liam Aldous in Ibiza, meet hotelier Alberto del Hoyo, explore Tenerife with tour operator Joan Rodríguez de la Sierra and Arianna Gassmann, deputy director of the five-star Europe Villa Cortés in Playa de Las Américas, before concluding our island hopping with Andrew Tuck in Palma. 

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2621 Aug 2024
24 min

Sailing 

In part two of our three-episode special in partnership with Turespaña, we go sailing around Spain’s extraordinary coastline. Live from the sun-drenched terrace of Casa Bonay in Barcelona, we explore why the city is the perfect competition host as the America’s Cup moves in. We also dive into undiscovered coves on the dramatic and mountainous Green Coast. Our host Robert Bound is joined by Josh Junior, 2021 America’s Cup winner with Emirates Team New Zealand; Mack Dalton, head of sponsorship at the 37th America’s Cup; and Miguel Sanz, Turespaña general director, to take your questions and reveal the country’s best-kept sailing secrets. 

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2514 Aug 2024
34 min

Port life in Spain 

‘The Concierge’ returns with a three-episode special in partnership with Turespaña. Live from the vibrant terrace of Casa Bonay in Barcelona, episode one explores the varied world of port life and the best excursions and experiences around the Spanish coast. In front of a live audience, our host Robert Bound is joined by Inés Miró-Sans, co-founder of Casa Bonay; Nicolas Yllera, creative director and co-founder of Rrroad; and Miguel Sanz, Turespaña’s general director. They take your questions and reveal the country's best kept secrets.

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247 Sep 2023
20 min

From the Monocle Quality of Life Conference 

This week we bring you a special edition of The Concierge from Monocle’s recent Quality of Life Conference in Munich. Our panel – consisting of our editorial director, Tyler Brûlé, our editor in chief, Andrew Tuck, our Tokyo bureau chief, Fiona Wilson, and our design editor, Nic Monisse – answer audience questions from every corner of the globe.

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2331 Aug 2023
33 min

Merano, Kardamyli and Hamburg’s Aircraft Interiors Expo 

We speak to Annalena Messner of the Miramonti boutique hotel about why our next trip should be to Merano. Also in the programme: Monocle’s Isabella Jewell writes to us from her favourite Hellenic hangout, Kardamyli, and Ed Stocker is in Hamburg to check out the Aircraft Interiors Expo. Plus: we speak to Michael Bonsor, managing director of Rosewood London, to find out about their 10 year anniversary celebrations and our correspondents from around the world answer listener questions.

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2224 Aug 2023
33 min

S’Agaró, Lisbon and Net-a-Porter 

We speak to Alberto Deapu, general manager of Hostal de La Gavina, about the end of the season in sunny S’Agaró and Monocle’s transport correspondent, Gabriel Leigh, updates us on the latest travel news. Also in the programme: we sit down with Libby Page, market director at Net-a-Porter, who tells us what we should be packing this summer and Carlota Rebelo meets our correspondent, Gaia Lutz, in Lisbon. Plus: we answer listener questions from around the world, from Madrid to Copenhagen.

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2117 Aug 2023
32 min

Lake Como, Block Island and Estonia 

This week we ask Vera Mazzoni, front of house manager at Villa d’Este in Lake Como, about summer on the water. Also in the programme: Monocle’s Chris Lord tastes the salty air on Block Island, New England and we speak to Maurizio Orlacchio of Borgo Santandrea on the Amalfi Coast – the first new hotel to open in the area in more than 10 years. Plus: our correspondents from around the world answer listener questions, from Tallinn to Montreal.

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209 Aug 2023
31 min

Hong Kong, Venice and the Big Mamma Group 

Monocle’s editorial director, Tyler Brûlé, joins us on the line from Hong Kong to discuss the best that the city has to offer. Also in the programme, Charlotte McDonald-Gibson is in Venice to tour the newly opened Venice Venice Hotel and we speak to the CEO of Big Mamma Group, Victor Lugger. Plus, our correspondents from around the world answer your questions, from Brazil to New Zealand.

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192 Aug 2023
33 min

Sicily, Saint Barths and Bratislava 

This week, we speak to Toru Machida, president of Clefs d’Or Great Britain and head concierge at The Cadogan, a Belmond Hotel. Also in the programme: Monocle’s Milan correspondent, Ivan Carvalho, takes us to sunny Sicily to explore some of the region’s breathtaking offerings and Mary Holland chats to the general manager of Eden Rock Saint Barths, Fabrice Moizan. Plus, Andrew Mueller writes to us from Bratislava and our correspondents from around the world answer listener questions from Oaxaca to California.

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1826 Jul 2023
32 min

Charleston, Taiwan and Basel 

This week we speak to Ali Smith, the general manager of the boutique Pinch Hotel in Charleston, South Carolina and Clarissa Wei reports from the stunning northeastern coast of Taiwan. Also in the programme: Monocle’s Tom Webb explores the world of retail tourism with Sacha Zackariya, CEO of Changegroup and author of ‘Leading Travel & Tourism Retail’. Plus: Jack Simpson writes to us from Basel and our correspondents around the world answer your questions, from Stockholm to Munich.

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1719 Jul 2023
32 min

Antibes, Ontario and London’s Carl Friedrik 

This week we speak to Gilles Bertolino, concierge of the renowned Hotel du Cap-Eden-Roc, about summers on the French Riviera. Also in the programme, we speak to the co-founder of London-based luxury luggage brand Carl Friedrik, who tells us how his work goes hand in hand with the world of travel. Plus: Tomos Lewis takes us on a road trip to Picton, Ontario, and our global correspondents answer your questions.

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1612 Jul 2023
32 min

Tokyo, Timor-Leste and Croatia 

This week we speak to Aiko Imaizumi, chief concierge of the Grand Hyatt Tokyo, about her recommendations for summer in the Japanese capital. We also meet Eliad Cohen, the Israeli DJ behind the Papa Party club night, and Naomi Xu Elegant tours Timor-Leste. Also in the programme: Raul Leal, CEO of SH Hotels and Resorts, tells us about his new opening in London; Guy De Launey takes us to Roxanich Winery and Design Hotel in Motovun, Croatia; and our correspondents around the world answer listeners’ questions.

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155 Jul 2023
29 min

Whistler, Zürich and Taipei 

This week, Luc Frieseisen, senior concierge at The Dolder Grand in Zürich and president of Les Clefs d’Or Suisse, tells us about the illustrious organisation. We also speak to interior designer Pierre-Yves Rochon about his eclectic career and upcoming projects, and Monocle’s Gregory Scruggs journeys to Whistler, British Columbia, to give us the lowdown on the mountain resort’s summer season. Plus: our correspondents around the world answer listeners’ questions on destinations from Taipei to Milan.

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1428 Jun 2023
33 min

The Maldives, Delphi and Vienna’s revamped train route 

This week, Sean Muir, director of rooms at Kimpton Saint George hotel in Toronto, shines a light on summer in the Canadian city and Monocle’s Alexei Korolyov takes the revamped rail route from Vienna to the Italian port city of Trieste. Also in the programme: we speak to Sonu Shivdasani, co-founder of hospitality group Soneva, whose portfolio includes the Maldives’ first luxury resort, Soneva Fushi. Plus: Andrew Mueller gives us the lowdown on Delphi and our correspondents from around the world answer listeners’ questions.

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