Hospitality
The greatest dish in the world cannot survive bad service
Behind every great chef is a crew that keeps the plates spinning
Latest
Meet the team behind The Marbella Club, the Costa del Sol’s most illustrious hotel
Standards of service and staff retention intertwine to expertly meet guests’ needs.
Opinion
When it comes to cutlery theft, independent restaurants are the likeliest to fork out and suffer
6 min read
Suite life: Four hotels that will leave you wanting for nothing
Whether you’re longing to lounge by the lake in Bavaria or visit ancient vineyards in the Algarve, here are some stays that are destinations in themselves.
How high-end technology misses the point in hospitality
A concierge on why human interaction can’t be beaten by artificial intelligence
Summer travel briefings: New hotels to visit this year
From a design-focused mini-break in Mexico to a serene health retreat in Bali, we survey the season’s top destinations.
Late-night tables: Seven after-hours dining hotspots
Things are different after dark: The everyday pleasures of a cocktail, a comfy banquette and a bite to eat become something more intimate and atmospheric. Here are our favourite spots.
Passing through Nairobi? Make this retreat your new base camp
Head to Giraffe Manor’s tranquil wellness facility for a welcome respite.
Architects of ambience: Meet three firms shaping hospitality’s finest spaces
There’s more to a delicious meal at your favourite restaurant than quality ingredients – and an escape to your favourite hotel is about more than just smart staff catering to your needs.
Roadside revival: The rebirth of the American motel
Motels fell out of favour following their peak in the 1950s but a Texan transformation is bringing them into their second golden age.
Three new must-visit luxury openings in São Paulo, Kurashiki and Paris
High-end hospitality was once synonymous with uniform glossiness, whether you were in Tokyo or Trieste. But the industry is now focusing on experiences that reflect its surroundings.
