Hospitality
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Fancy opening a hotel on the Med? Read this first.
Opening a hotel in a saturated market might seem like folly – but having the courage of your convictions is key.
Interview: Le Bristol’s managing director on the secrets to keeping a luxury hotel relevant (and booked) for 100 years
Unique approaches to customer loyalty, partnerships and design have helped keep this Parisian institution a must-visit destination for a century. Luca Allegri tells us how the hotel continually reinvents itself while maintaining its charm.
Meet the team behind The Marbella Club, the Costa del Sol’s most illustrious hotel
Standards of service and staff retention intertwine to expertly meet guests’ needs.
Opinion
When it comes to cutlery theft, independent restaurants are the likeliest to fork out and suffer
6 min read
Suite life: Four hotels that will leave you wanting for nothing
Whether you’re longing to lounge by the lake in Bavaria or visit ancient vineyards in the Algarve, here are some stays that are destinations in themselves.
How high-end technology misses the point in hospitality
A concierge on why human interaction can’t be beaten by artificial intelligence
Summer travel briefings: New hotels to visit this year
From a design-focused mini-break in Mexico to a serene health retreat in Bali, we survey the season’s top destinations.
Late-night tables: Seven after-hours dining hotspots
Things are different after dark: The everyday pleasures of a cocktail, a comfy banquette and a bite to eat become something more intimate and atmospheric. Here are our favourite spots.
Passing through Nairobi? Make this retreat your new base camp
Head to Giraffe Manor’s tranquil wellness facility for a welcome respite.
Three new must-visit luxury openings in São Paulo, Kurashiki and Paris
High-end hospitality was once synonymous with uniform glossiness, whether you were in Tokyo or Trieste. But the industry is now focusing on experiences that reflect its surroundings.
