Hospitality
How high-end technology misses the point in hospitality
A concierge on why human interaction can’t be beaten by artificial intelligence

Latest
Ikuchijima: Japanese island revival
The best hospitality projects delight visitors as much as locals. In this vein, businessman Yuta Oka transformed a series of historic buildings in the small town of Setoda into charming inns, a coffee roaster, a…


Natural high
Also in Azabudai Hills is the Japanese capital’s newest hotel. Welcome to Janu.

Artistic triumph
True to the principles of its former owner – painter Joaquín Torrents Lladó – the 14-room Portella maximises light and serenity, with touches of Venice.

At your service
Swedish hospitality in the Balearics, a new outpost in New York’s Tribeca and a florist encouraging Athenians to stop and smell the roses – our rundown of the shops and hotels on our itinerary.

Whatever happened to the art of hospitality?
Whether you’re a CEO or head of state, hospitality has a part to play.

Natural high
Amid the forested mountains of Japan’s southernmost prefecture, an exclusive villa welcomes a single group of guests each night. We dropped in to see how its owners are creating a unique destination rooted in…

Going the distance
On a remote Indonesian island, a new beach resort and farm is creating a sustainable community.

Peak service
Diners have been effusive in their praise for new Soho restaurant Mountain. We secure a much sought-after seat to see what the fuss is about.

All around the table: hideaway in the Netherlands
Nestled in a national park near Dalfsen, Lemelerberg Lodge is the place to slow down from a busy lifestyle. Co-founders Marianne Maat and Lucienne Dunnewijk show us how to create a sense of welcome…
