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Well served

What if hotels and restaurants were unable to employ the global workforce that has made them so successful? If you like your flat white with a smile, read on.

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Cruise control

As Paolo Vitelli prepares to hand the reins of his world-dominating luxury-yacht business to his daughter, it seems unlikely that he will be heading into retirement quietly.

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Sleep with me

Mattress-in-a-box companies seem to have sprung up out of nowhere. But as the sleep industry wakes from its slumber, there is a simple question: are any of these new arrivals really delivering a dream product?

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All Thai-ed up

From deli chains to department stores, wealthy Thai business owners are buying up foreign companies to expand their empires and increase profits. What’s next on their shopping lists?

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Head for heights

With a raft of new aircraft and a brand refresh waiting in the wings, we speak to Lufthansa CEO Carsten Spohr about what lies ahead for the German flag-carrier.

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Business briefing

Brand Assembly founder Hillary France, how to get better tourists and the revival of a historic Czech bicycle brand.

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Talking shop

From an iconic US brand to Dutch teaching that’s second to ‘nun’, we present our guide to multilingualism.

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Aerobics in the aisles

Is Lycra on your shopping list? The Swiss have one of the healthiest lifestyles in Europe – and the blueprint for their wellbeing has been laid down by two supermarket chains that are now the country’s top fitness providers…

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The full package

Yamato Transport is the largest parcel-delivery service in Japan – but it’s also so much more. Its president, Yutaka Nagao, tells us that understanding his customers’ needs is why the brand has stayed on the right track.

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Making the grade

Indonesia may be known for its shopping-mall culture but a growing number of businesses are choosing new ways to reach consumers. We visit five innovative entrepreneurs thinking outside the air-conditioned box.

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