The third edition of The Chiefs, Monocle’s business and leadership conference, unfolded over two days this week in Hong Kong, wrapping up in the early hours of Friday morning (our readers are a committed bunch). It’s the first large-scale event that we have run in Asia since the coronavirus pandemic and it was inspiring to hear the stories of so many motivated women and men, running businesses, doing diplomacy and shaping the world around us from their bases and HQs, not only in HK but also Jakarta, Bangkok, Ho Chi Minh City and Tokyo. Here are 10 things that we learned.
1
Your passion can quickly turn into a sizeable business. Carlos Granon is the co-founder of fashion brand Topologie, which is headquartered in Hong Kong but does much of its trade in Japan (and he is now pushing into Europe via France). The brand’s collection of bags and fashion accessories is inspired by the founders’ passion for mountain climbing. Its fast-selling phone cords are made from climbing ropes, cut to length for you in-shop. But climbing has also shaped the business culture. “You are always pushing yourself outside your comfort zone as a climber. You have an inclination to explore,” said Granon. I wonder whether a love of shuttlecocks might work just as well?
2
You can make a crafty circle. Mark Cho, founder of menswear brand and retailer The Armoury, does so many fascinating things (if you are in town, go visit his set up on the fifth floor of the Pedder Building). Along the way he has made alliances with a small contingent of watchmakers, eyewear-makers and more, and his passion for telling their stories and selling their wares has helped protect their joyously niche crafts.
3
Jennifer Woo, chairman and CEO of The Lane Crawford Joyce Group, was asked about the health of the department store as a concept. Her answer was simple. “If you run them like finance operations, they will not turn out well. Look at them from the customer’s point of view if you want to succeed.” She also revealed that they once opened a branch of Lane Crawford until 02.00 for one high-paying customer.
4
It turns out that Noni Purnomo, chairperson of Blue Bird Group Holding, one of the world’s biggest taxi operations, could also be a stand-up comedian. At the end of her session, we asked her to give us some tips on running a company, which she did with aplomb, before adding, “And remember that there’s always light at the end of the tunnel – just make sure that the light isn’t a train.” Star turn.
5
Celebrated interior designer Joyce Wang stressed the need to “win with quality” but also explained why she has chosen Hong Kong as her base. She said that, sometimes, she sends a rough sketch to a supplier and they build a prototype in days, even when she hasn’t requested one. This is the city of the fast turnaround.
6
Then Angelle Siyang-Le, director of Art Basel Hong Kong, stepped away from the fair to discuss the highlights and reveal how many “sold” red dots were appearing on artworks. A lot, it seems. She emphasised that Asian buyers were back in force, even key collectors from mainland China, where a rocky economy had threatened to undo the fun of the fair. “We’ve seen everyone who we need to see,” she said confidently.
7
You can make a real difference. Yuta Oka, founder and CEO of Staple, and co-founder of Naru Developments, talked about the work that he has been doing on Ikuchijima, a tiny island in Japan’s Seto Inland Sea. He has revived a series of buildings, creating three inns along the way, and this diligent work has meant that an outpost with an ageing population has suddenly seen an uptick in young people moving to the island.
8
Tao Bin, a state-of-the-art dispensing machine that’s able to make dozens of drinks, is taking over its home market and is now going global. Thomas Morrison, the company’s chief technology officer, explained how some unusual combinations have been big hits. Plum-favoured Pepsi might be the future.
9
Kevin Mark Low, educator and founder of Small Projects, had the audience gripped with his take on architecture, from how most architects only ever make one great building to how to be a good client. He revealed that he usually meets would-be clients in a café for the first time. Why? He likes to see how they treat the wait staff. If they are impolite, they are not going to get a Small Projects building.
10
Finally, Dian Sastrowardoyo, one of Indonesia’s most famous actors, discussed the power of reinvention. She took six years out of her career to work as a consultant before returning to the big screen to play some of the most iconic roles in her nation’s cinematic history – and take up directing.
That’s a wrap.