Opinion / Genevieve Bates
Job lot
Working less for the same pay? Sounds great for employees and painful, possibly ruinous, for employers. Yet 30 UK companies started a six-month trial of a four-day work week yesterday. It follows ostensibly successful pilots involving public-sector workers in Iceland and by Microsoft Japan, which claims that productivity increased by 40 per cent when it followed suit for a period in 2019. Various studies also suggest that workers’ efficiency, focus and stress levels improve; they take fewer sick days and report greater job satisfaction. But what about these companies’ clients, partners and customers? Did anyone think to ask them?
No workplace is an island. While it’s fair that, barring emergencies, work should not be allowed to bleed into family and leisure time, fixed work hours should also be in sync with your commercial or professional environment. Just ask the UAE, which recently switched from its traditional Friday to Saturday off-days to a Western-style Saturday to Sunday weekend, to better do business with the non-Arab world. And this is where the dream of a four-day week falls short: maintaining external relationships and internal culture relies on a model whereby everyone works roughly the same days and hours. Disappearing for a fifth of the conventional week is infuriating for those outside your firm, while colleagues covering for each other would at best waste time doing handovers and at worst turn us all into interchangeable shift workers.
Having squeezed a full-time job into four days at one point in my career, I can testify that it made for four very long, stressful days and that the fifth day “off” was often interrupted by work. It’s also worth noting that the Monday to Friday working pattern itself was hard-won by unions in the early 20th century. So while retail, hospitality and emergency services still operate for all seven days, perhaps the rest of us should cherish the rhythm of a five-day week. Your clients will thank you too.