Before and during the febrile early months of the pandemic, the World Health Organization (“Who?” many asked ironically) was busy making uncontroversial pronouncements for the greater good – then seeing them roundly ignored. So, now older and wiser and cowed by the experience of coronavirus, might the world heed its take on what could help and harm us next? Not quite. The WHO’s latest report on the deleterious effects of remote working are in the process of being overlooked.
The new paper sets out some of the growing body of evidence suggesting that teleworking can be terrible for us, personally, socially and physically. Perhaps that’s not a revelation to anyone forced to labour from their living room for the past two years – a child in one ear, a balking boss in the other and a cricked neck from hours working at the kitchen table. But all this bears repeating as companies consider whether they ever need to bother seeing their staff again.
For many, that shift to homeworking hasn’t been the sunny, freeing, flexible or fun experience that some firms would like to frame it as (the same ones flogging their offices and trimming their overheads). Nor has the experience meaningfully reduced traffic, emissions or unnecessary journeys; instead, in many places it has sapped our economies, hobbled our high streets and addled our inboxes.
A totally remote experience also glosses over the value of human interaction, our ability to create some physical boundaries between work and leisure, and the spontaneity that comes with being a human in the world, rather than being a face on a screen or a voice at the end of a tightly scheduled conference call. Blindly adopting the home-working model is a threat to our health; even the WHO now says so. What the report doesn’t get into is that it can be a pain in the arse as well as an ache in the lower back.