Opinion / Christopher Lord
Ghost in the machine
Regulators in San Francisco have given the green light to two self-driving taxi companies, Cruise and Waymo, to roll out large fleets of autonomous vehicles (AVs) across the city. Both firms have already been testing and operating AVs on San Francisco’s hilly streets but so far only in limited numbers and at certain hours of the day. The decision to expand these to 24-hour services has been heralded as a milestone in the march of artificial intelligence (AI). Several other US cities, such as Austin and Atlanta, are also revving their engines to have driverless cabs on their streets.
Cruise and Waymo promise cheap rides that are safe for passengers but there are still bumps in the road ahead. San Franciscans complain that AVs are stopping in the middle of intersections; firefighters claim that they have been in their way during emergencies. Meanwhile, anti-AV activists have been disabling vehicles by covering their sensors with traffic cones and believe that the city’s authorities have got carried away with AI, which is currently the talk of the town.
Last year, I tried to take a Waymo while reporting in Mesa, Arizona, the initial test-bed city for its autonomous taxis. After 45 minutes of waiting in the desert sun, there was still no sign of my ride – customer service, of course, couldn’t call the cab to check what was wrong, so eventually I gave up and ordered a different taxi (one driven by a person). Waymo’s service, I’m told, has markedly improved since then. But while a robo-taxi might not expect a tip or force you into meandering cabbie chitchat, it also won’t lend a hand with heavy luggage or wait around to make sure that you have arrived at the right house. You’re not being a Luddite if you prefer the human touch when you’re trying to get around.
Christopher Lord is Monocle’s US editor. For more opinion, analysis and insight, subscribe to Monocle today.