What makes a great hotel manager? Who is shaping the future of hospitality? We visit the famous Ecole hôtelière de Lausanne to observe the service stars of tomorrow as they are put through their paces.
It’s called the ‘art of inn-keeping’ for a good reason. If you’re not a natural host/designer/lighting director/logistician all rolled into one then you’ll need to spend years honing the craft of creating an environment…
The global marketplace isn’t short of economic indicators but none’s a more rapid read than hotel occupancy rates. With many predicting 2010 will still be tough going, we look at the managers, designers and concepts tra…
Wednesday 21 October
American troops are leaving Iraq, but the engineers, hotel architects and database managers are heading in.
Tuesday 19 January
In the seven-starred splendour of Abu Dhabi’s Emirates Palace hotel, Hélène Pelosse manages to look both exhausted and pleased as punch.
Sunday 25 March
Late into the evening one August night last year, a hostile coup took place in the picture postcard tourist hotspot of Honolulu’s Waikiki Beach.
Wednesday 12 January
Last year may have been terrible for Palestinian politics, but 2010 could not have been better for tourism in the area.
Friday 24 September
The last-minute scramble to get everything ready for next week’s Commonwealth Games in Delhi is hardly unusual in India: a final push involving everyone in the village, plus the guests, to get arrangements finished is so…
Thursday 30 September
I’ve just been to Hannover to attend an exhibition of vans and commercial vehicles (actually, I rather enjoyed it).
Wednesday 12 May
“There’s no question about it, this will become one of the most visited places in Europe,” says Alastair Saverimutto in a very matter-of-fact way.
Thursday 15 October
As the qualifying matches for football’s World Cup come to a close over the coming weeks, thousands of people around the world will be planning trips to the tournament to be held next June in South Africa.
Wednesday 30 November
We had the previously teen-pop, Mmm-Bopping Tulsa nice guys Hanson playing a Midori House session for us yesterday and so of course the trio immediately reminded me of Dominique Strauss-Kahn
Saturday 21 November
The Swarovski chandeliers in Abu Dhabi’s seven-star Emirates Palace hotel vied for attention this week with equally luminous visitors from the world’s best contemporary art galleries.
Wednesday 28 December
If you run out of ideas for the last days of 2011, our selection includes Woody Allen comedy screenings in London, a sunny resort destination in Thailand and an end-of-year gig in LA.
In the developed world, the service industry is a fast-growing driver of the economy, so it pays to have well-trained, highly skilled staff. While the MBA can boost your credentials in the business arena, Monocle asks…
With its artfully mismatched interiors, Manhattan’s NoMad hotel is combining character with comfort. Be it in the products they sell or the type of aroma wafting from the kitchens, a sense of discovery is key.
Sunday 14 October
After a week of meetings, seminars, press conferences and photo opportunities, the annual meetings of the International Monetary Fund (IMF) and the World Bank – the first to be held in Tokyo in 48 years – came to a close…
Thursday 29 April
Cubans will be chanting in the streets tomorrow as millions turn out for the annual International Workers’ Day parade.
Wednesday 14 March
If you’re a resident of the UK, a frequent visitor to London, or one of those Hanseatic Anglophiles who’d love nothing more than owning a pied-à-terre in Mayfair and a quaint cottage in Cotswolds but are terrified by the…
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