End Point

Retail

Observation— London

Preface

While last year’s economic turbulence forced many retailers to up their game, there are too many who seem to have given up even trying. Fortunately, there are still shops out there who know what a huge difference decent service can make, and it’s these that are inspiring Monocle’s retail adventures, writes Tyler Brûlé.

Accessories, Clothing, Retail, Shop

The shop floor is as good a place as any to gauge how the economy’s doing, so to mark the end of the first quarter 2010 we embarked on a tour to see how the world’s retail and service sector is coping. While the international financial dailies brought tales of woe from department stores, online retailers and mom’n’pop shops for most of last year, there were also a number of bright spots across pretty much every retail segment. Just as the saggy economy brought about a more speedy end for those retailers that were already on life-support, it also…

Monocle 24

× The Atlantic Shift

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